Leasing Manager - Town Square at Mark Center
Working for Equity Residential means being part of a community - employees and residents - striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we live and work together. That's what our Be.Think.Play.Live. culture is all about.Our Leasing Managers are leaders in the art of connecting people to the right apartment home. They are multitalented, personable individuals with sales expertise and a passion for building relationships. Leasing Managers lead the overall leasing function at the community, including the direct supervision of three or more Leasing Consultants. They are seasoned sales professionals with demonstrated success in providing leadership. As a Leasing Manager, you will be called upon to train new Leasing Consultants and Customer Support Assistants and to provide guidance, coaching, and motivation to your team.At Equity, being a manager is much more than sitting behind a desk directing others; we believe in leading by example and walking in the shoes of the people you manage. As a Leasing Manager, you will be out on the sales floor with your team; conducting phone and in-person sales presentations with prospective residents; managing your book of business including follow-ups, check-in calls, and renewal conversations; and handling resident relations. You will be an expert on your community and submarket, including market conditions, competitor pricing, and new and pending lease-up developments. Additionally, you will act as a right hand to your Community Manager, providing leadership, delegation, and supervision to the office, service, and concierge team and making important business decisions in his or her absence.WHO YOU AREA Sales Leader. You will provide leadership and mentoring to Leasing Consultants and Customer Support Assistants, promoting a positive work environment that encourages collaboration and teamwork.A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others.A Team Player. You are united with teammates in delivering the best experience to current and prospective residents.Organized and Accountable. You are flexible and able to juggle the needs of changing priorities at the community while accomplishing the property objectives through training and motivating a high-performing leasing team.Creative. You are an idea person and like coming up with smart solutions to new challenges.Motivated. You invest extra energy to reach your goals and help your team reach theirs.Solution-Oriented. You follow through on commitments, letting residents know that they matter.WHAT YOU'LL DOBuild community and industry knowledge by identifying community trends to prepare for future occupancy needs and offering recommendations and training.Connect people to community through effective leasing administration and training of your team.Show off our community by prioritizing curb appeal and maintaining accurate and in-depth knowledge of all aspects of the property and marketManage the leasing process by guiding the leasing team through effective sales strategies and follow-through.Keep accurate records of prospective and current residents, as well as development needs of the leasing team.Train and collaborate with talented teammates to identify and solve any leasing issues that arise.REQUIREMENTSPrior sales experience in leasing, retail, banking, or other related field(s )Demonstrated proficiency in working with computers including word processing, calendar management, software/database, and social mediaExcellent communication, interpersonal, and organizational skillsHigh school diploma or equivalentAvailable to work a flexible schedule, including weekendsPlease click here to learn more about Equity Residential's Covid-19 Vaccination Requirements (Haga clic aqui para obtener mas informacion sobre los requisitos de vacunacion Covid-19 de Equity Residential).PREFERRED EXPERIENCEDemonstrated ability to secure leases and provide sales leadership and trainingExperience leading a high-performing sales teamFamiliarity and comfort with performance metrics, sales quotas, and financial conceptsCollege degree or courseworkREWARDSWe recognize everyone has different needs outside of work. That's why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique options to employees, like adoption benefits and paid time off for community service projects. To learn more, view our Total Wellbeing page here.Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together.Our portfolio of high-quality properties in urban growth markets - New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver - provides homes where people most want to live, work and play. We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That's why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.Equity RewardsWhen you join Equity Residential, you won't be treated as simply another employee - you will be considered a partner in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports your Total Wellbeing.We recognize that everyone has different needs outside of work. That's why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects. In addition to your next job, you can also find your next home with us! Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees. The amount of the discount offered is determined based on the market, ranging upwards from 20%.Equity ValuesAt Equity Residential, like our residents, our employees come from everywhere. A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success. By focusing on inclusion, these differences are harnessed to create value - in ideas, business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive.All aspects of the employment process are merit-based. Every Equity employee is expected to maintain a work environment that is free from discrimination and harassment. Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law. Equity Residential also prohibits retaliation against individuals who report harassment or discrimination, or participate in investigations into such conduct.