Manager, Digital & Off-Premise StrategyAt CAVA Support Centers we love what we do, and we try and make every day as fulfilling as the last. Our Support Center needs fanatics in tech, marketing, human resources, finance, operations, supply chain, and store development to support our growing brands.We foster a culture built on five core values: Positivity - Every one of us can change someone's day for the better. Transparency -We use transparency to help us make decisions through open dialogue Humility - We can always find ways to improve. Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic. Thoughtfulness -We go above and beyond for our guests, our teams and communities.The Role:The Manager of Digital and Off-Premises Strategy is responsible for driving growth through technology to elevate the end-to-end guest experience.This role is responsible for defining the strategy, leading the execution of strategic initiatives and channels like curbside pick-up and delivery to provide a frictionless customer experience that drives business growth.The ideal candidate will have served in a leadership or consultative role that created growth for a business line. Experience with eCommerce, category management, marketing, and innovation is critical for success. In addition, candidates should have outstanding collaboration skills, excellent relationship skills, a positive attitude in the face of adversity, good judgment, and an ability to deal with ambiguity. The candidate will work with diverse functional groups, influence others, and adapt as business priorities and direction shift. Customer-first thinking, technical and quantitative skills, solid attention to detail, and a burning desire to win are the keys to success in this role.What You'll Do: Establish, monitor, and maintain cross-functional communication laterally and with the Executive Leadership Team on how off-premises priorities, as well as how key metrics are performing and proactively identify opportunities for improvement Lead the execution of key digital initiatives Orchestrate an increase of CAVA's market presence on app-based delivery services to secure CAVA as the Mediterranean culinary authority Manage the growth of delivery on CAVA's e-commerce platform Oversee issue resolution for partners as issues arise Manage the customer experience for curbside and pick-up channels Manage contract negotiations with current partners and potential new partners Managing the definition and sizing of new opportunities Develop customer and competitive insights to inform strategic roadmaps to grow sales Monitor partner performance and evaluate opportunities for improvement Anticipate upstream and downstream impacts of projects and work with internal business groups to adjust business tools and practices to support new features & functionality. Maintain deep and current knowledge of competitors, technology, and industry developments and Communicate significant trends and learnings as they happen, and feed learnings back into the product discovery processYour Qualifications: Bachelor's degree required; masters preferred Minimum of 5-7 years work experience with business management, product management, category management, strategy, finance, or consulting experience preferredThe Skills: Proven experience growing a business unit Proven experience collaborating with cross-functional stakeholders to achieve a common objective Vendor management experience ideally involving negotiations and contracting Strong analytical and critical thinking skills with proven examples of times you have used data to solve a problem and influence future investments Effective style of presenting solutions to various audiences, including senior leadership Ability to manage complexity and ambiguity Open to leveraging the knowledge of others to help achieve common goals Skilled at developing and maintaining project plans and can manage and prioritize multiple tasks Experience with e-commerce, marketing, and operational technology Experience with the agile development methodologyPhysical Requirements: Ability to maintain stationary position to be able to operate a computer and other office equipment Must be able to identify, analyze and assess details For certain positions, must be able to occasionally move or transport items up to 50 pounds Ability to communicate with others and exchange information accurately and effectively Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable Ability to work in a constant state of alertness and in a safe mannerWhat we offer: Competitive salary, plus bonus and long-term incentives Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community Health, Dental, Vision, Telemedicine, Pet Insurance plus more! 401k enrollment with CAVA contribution Company-paid STD, LTD, Life and AD&D coverage for salaried positions Free CAVA food Casual work environment The opportunity to be on the ground floor of a rapidly growing brand Indicates qualifying eligible positions onlyCAVA - joining "A culture, not a concept"As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.