Program Associate

Employer
AARP
Location
Washington, DC
Posted
Nov 13, 2021
Closes
Dec 13, 2021
Ref
1599
Function
Program Manager
Industry
Nonprofit
Hours
Full Time
Overview

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

AAR P's Community, State and National Affairs (CSN) team includes Government Relations, Programs, Volunteer Engagement, Community Outreach and Advocacy at the federal, state and local levels. It delivers on AARP's social mission by educating and engaging people 50-plus and their families, strengthening communities, and championing issues that help give people financial and health security.

The Program Associate provides day-to-day administrative, program, and special project support for National Retired Teachers Association: AARP's Educator Community (NRTA) staff, partners, and retired educator volunteers. The Program Associate manages the NRTA database, compiles reports, and assist with developing training (virtual and in-person). They also use various technologies and graphic software in support of NRTA. The Program Associate will play an important role in successfully achieving NRTA goals in compliance with AARP policies and procedures.

Responsibilities

  • Serves as the first point of contact and provides customer service to answer questions from the leaders of the state Retired Educator Associations (REAs). This person also handles all materials, requests, and logistics for NRTA: AARP's Educator Community (NRTA).
  • Provides professional administrative support directly to manager and/or functional area.Works collaboratively across AARP and NRTA with outside partners and the REAs to provide needed client services in an expeditious and effective manner.
  • Schedules meetings for departmental staff, reserves conference rooms, catering, and AV equipment. Handles all the preparation and logistics for NRTA meetings, conferences, and seminars for the REA network and the NRTA staff. Makes travel arrangements and prepares travel expense report forms.
  • Manages the NRTA database. Generates and compiles reports from the database. Work, when appropriate, with IT on database enhancements, upgrades, and testing of the system
  • Assists with the development of training (virtual and in-person) to support volunteer and staff partners.
  • Routes matters requiring specific action(s) to appropriate staff. Conducts follow-up to ensure that actions are expedited. Processes administrative functions often involving sensitive and/or confidential issues.

Qualifications

  • Completion of an Associate degree in business or related field and 2 years of related experience; or an equivalent combination of training and experience related to the duties of the position.
  • Training related and volunteer coordination experience helpful.
  • Fully proficient or able to quickly learn Brand Resource Center and Microsoft applications.
  • Knowledge of how to use digital, new media and software technologies and tools, including AARP's new learning management system and volunteer portal for volunteers and external partners.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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