Delivery Lead II, Digital Experience Platform

Washington, DC
Oct 14, 2021
Nov 13, 2021
Full Time

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

The Delivery Lead II - Content Publishing is a core delivery resource on a capability team responsible for ensuring team success by leveraging the appropriate Rapid Delivery methodology for predictable, quality delivery while maintaining a focus on continuous team improvements. This position operationalizes the capability strategy and will be expected to deliver incremental business value in an agile environment. The Delivery Lead II - Content Publishing must be a multi-faceted practitioner able to facilitate activities using multiple delivery methodologies, write technical documentation as needed, manage third-party development and/or consulting resources, and identify innovation opportunities for the team. This person will work closely with other core roles on the team, including the Capability Manager and Engineer(s). All team members will work closely with various stakeholders across AARP and third-party vendors or partners.


  • Integrating Rapid Delivery (Agile or other) principles into team practices and work products, including coaching the team on backlog refinement and prioritization and facilitating team ceremonies and events.
  • Ensuring the team incorporates best practices and enterprise guidance around architecture, information security, agile delivery, quality engineering, service management and user adoption in definitions of done for work completion.
  • Driving the creation of consistent, value-driven user stories and the implementation of high-quality solutions that meet defined epic/story objectives.
  • Leveraging delivery analysis and tools to evaluate, optimize, and continuously improve team output and delivery of business and technology outcomes.
  • Identifying issues and spearheads team problem-solving to achieve resolution.
  • Managing the team's financial budget, software licensing for applicable tools, and third-party relationships.
  • Developing statements of work (SOWs) for any third-party vendors or contractors that adheres to procurement standards and specifically includes operational requirements and outcome-based deliverables
  • Working with other Delivery Leads through a Community of Interest to increase the effectiveness of agile delivery within the organization.


  • Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering, Business Administration, or related field and 10+ years of progressive IT experience and use of agile delivery methodologies, including Scrum, Kanban, and Lean UX
  • SAFe certified Scrum Master, PO/PM a plus
  • censhare admin and/or developer training a plus
  • Experience with agile tools like Jira/Greenhopper, Rally, Version One, or equivalent
  • An understanding of external cloud hosting providers including Amazon Web Services, Microsoft Azure, and Salesforce
  • Experience with XML and Content/Data Structures. Adobe Manager experience a plus; An understanding of Mac technologies for publishing
  • Broad understanding of the following censhare/CPS core applications, including InDesign/InCopy, AEM, IMP, Digital Asset Management

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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