Engineer II, Salesforce Marketing Cloud

Washington, DC
Dec 12, 2021
Jan 12, 2022
Full Time

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

The Engineer II - Salesforce Marketing Cloud (Unified Marketing) is a core technical resource on a capability team responsible for the architecture design, development, maintenance, administration, and continuous improvement of solutions in AARP's UNIFIED MARKETING system. This position is accountable for the technical components of the capability strategy and lifecycle and will be expected to deliver incremental business value in an agile environment. Engineer II - Salesforce Marketing Cloud (Unified Marketing) must be a multi-faceted technologist able to build business-value based objectives and perform "hands on" development and configuration within the Unified Marketing system. Other core roles on the team will include the Capability Manager and Delivery Lead.


  • Provide oversight and governance of AARP technology standards and frameworks for assigned systems and platforms. Ensure optimal system integration, data, security, and business architecture design throughout all stages within the capability lifecycle.
  • Develop innovative solutions, taking into consideration performance, scalability, and availability with realistic implementation schedules.
  • Lead design and development of proof-of-concepts as well as architecture design and technology evaluation artifacts.
  • Drive reuse of common Salesforce Marketing Cloud services. Implement new technologies and make recommendations to capability managers regarding potential usage. Adhere to best technical practices and follow AARP technology policies and standards.
  • Develop the Architectural Roadmap for implementation and oversee technical solutions.
  • Participate in the development of enterprise engineering and architectural standards.
  • Guide business and/or capability managers with investment and budget decisions based on Salesforce Marketing Cloud tools.
  • Collaborate with product leadership during complex questions with business stakeholders and/or partners when determining the technical solution required to meet business goals. Analyze incident trends and underlying Marketing Cloud system problems to identify incremental improvement opportunities. Provide level 2 and 3 support and problem management guidance for Salesforce Marketing Cloud solutions including e-mail studio, advertising studio, social studio and journey builder.


  • Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, or a related technical field, or foreign equivalent, and two (2) years of experience in job offered or related position.
  • Alternatively, employer will accept a Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, or a related technical field, or foreign equivalent, and five (5) years of experience in job offered or related position.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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