Sr. Systems Analyst Operations

Baltimore, MD
Oct 13, 2021
Oct 15, 2021
Full Time
Role: Sr. Systems Analyst Operations Location: WFH now- Baltimore, MD after Covid restrictions lifted Duration: 2 Years Interview: Only one round- Skype or Phone Project Start Date: OCT 1, 2021 Visa: USC, GC, GCEAD, H1B- 6 months of validation Duties / Responsibilities * Install, configure, and manage Informatica Power Center. Assess the impact of upgrading Informatica and all its components (Informatica PowerCenter mappings, workflows, jobs, and other ETL processes). * Identify and troubleshoot system outages, installation issues, and application code errors running Java applications in AWS. * Generate and install security certificates and PGP keys. * Work with Control-M tool, to create and schedule batches and to create calendars and daily schedules for critical batches. * Restore Informatica Power Center services and manage users and governance controls. * Configure, maintain, troubleshoot Redhat Jboss, Fuse, Apache, and Tomcat http servers. * Perform system troubleshooting by reading and deciphering app logs, system logs from Splunk. * Configure, deploy, verify, and troubleshoot SSL certificates. * Read/understand/improve scripts related to the application, batches and/or web services. * Identify installation issues and application code errors running in JBoss/ Tomcat/ Informatica/Control M. * Provide options, recommendations, and additional actions related to resolving issues, mitigatingrisks, and resolving escalated items. * Work with configuration management tool Jenkins to automate tasks such as code check in software build. * Manage, monitor, and configure Splunk application monitoring tool. * Support releases and adherence to change control standards. * Perform scheduled maintenance activities such as patching, performance tuning and backups. * Execute daily batch scripts, days, evenings weekends and holidays as required. * Perform capacity planning and scalability planning. * Work with JIRA Service Desk to manage Incidents and Change Processes. * Availability to work in rotation shifts mode. * Adhere to all security, change control and MHBE Project Management Office (PMO) policies,processes, and methodologies. Note: The candidate must have the flexibility to work overtime, as needed, to include weekends, holidays, and off-hours. Minimum Qualifications: * A minimum of three (3) years performing day-to-day Informatica PowerCenter operations, functions, administration, troubleshooting, and resolution of Control-M or another Batch software. * A minimum of three (3) years of experience as a Batch Operator or equivalent. * A minimum of two (2) years of experience working in a PostgreSQL DB or equivalent environment. * Demonstrable analytical experience and ability to work in a complex system environment. * Demonstrable experience with application and batch integration. * Familiarity with basic Database and SQL functions. * Ability to troubleshoot system issues collaborating with a team of system operations professionals. * Ability to work in a multidisciplinary team and effectively communicate with different functions. Preferred Qualifications: * A minimum of five (5) years of experience supporting day-to-day operations functions of a complex enterprise system. * A minimum of five (5) years of experience as a Batch Operator or equivalent, supporting day-to-day configurations and operations of a variety of batch jobs in a complex enterprise system. * A minimum of three (3) years of experience in identifying and troubleshooting system outages, installation issues, and application code running JBoss/Tomcat applications in AWS. * Experience demonstrating critical thinking, providing options, recommendations, and additional actions relating to resolving issues, mitigating risks, and resolving escalated items in supporting a large or complex infrastructure/systems. * Experience with operating, configuring, and troubleshooting Control-M or equivalent batch application. * Experience working in health insurance marketplace, healthcare or health and human services domains. * Experience managing web-based systems hosted on AWS platform. * Working knowledge of Electronic Data Interchange (EDI) operations. * Understand java runtime environment concepts such as heap memory, thread dumps, garbage collection, etc. Job Requirements: Ensure software and hardware systems Comply with information systems security Use all technical information systems/programs available for technical information Install applications software and hardware for server and desktop operating systems Implement operational improvements using information technology systems software, tools and processes Provide training to system users on operations systems and hardware Maintain information technology customer support functions Analyze complex application systems issues and provide technical solutions.5 Analyze moderately complex systems requirements and existing business processes and information systems and develop cost-effective information technology solutions.4 Analyze hardware/software documentation for specific business application Perform database development for software applications Ensure that systems meet business requirements Provide users with network technical support Provide technical support to users regarding the systems and applications Create end user documentation for systems Resolve technical issues with hardware and software Translate into appropriate systems/application design needs Provide system application training to end users Assist in training network users with existing software, software upgrades and new software Analyze complex systems requirements and existing business processes and information systems and develop cost-effective information technology solutions.4