House Attendant

Hersha Hospitality Management LP
Washington, DC
Oct 06, 2021
Oct 15, 2021
Accountant, IT
Full Time
Opportunity: House PersonClean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.Potential Career PathHousekeeping Supervisor/Guest Service Agent - Executive Housekeeper or Front Office ManagerEssential Job FunctionsGreet and acknowledge guests in a courteous and friendly manner.Inspect assigned areas and perform cleaning tasks accordingly.Collect trash from the service landings and dispose of in outside trash dumpsters.Vacuum and dust guest corridors.Pick up bed and other linen from hotel floors and transport to laundry collection site.Deliver clean linen to assigned sections.Report maintenance issues.Maintain cleanliness and organization of guest areas.Respond to guest inquiries and assistance.Work as a room attendant when staffing shortages occur or during peak periods.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Follow sustainability guidelines and practices related to HHM's EarthView program.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Ensure overall guest satisfaction.Perform other duties as requested by management.Position RequirementsHigh Schooldiploma preferred.Previous housekeeping experiencerequired or equivalent training preferred.Work Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.Usage of cleaning chemicals.What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own ItOne of the closest hotels near Capitol Hill, the National Mall, Union Station, the Supreme Court, and the Library of Congress, Capitol Hill Hotel boasts a superior location matched by distinct style and impeccable service. Offering some of the largest guest suites in Washington DC, Capitol Hill Hotel makes any trip-whether leisure or business, a quick getaway or an extended stay-feel like home.HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.