Guest Room Attendant

Turf Valley Resort
Ellicott City, MD
Oct 13, 2021
Oct 15, 2021
Accountant, IT
Full Time
The Room Attendant is responsible for cleaning guest rooms and public areas of the Hotel, ensuring the Hotel is maintained to the highest presentation.+ Cleaning of the guest rooms to standard as assigned+ Restocking linens+ Performing very physical labor+ Answering guest requests+ Providing excellent customer service as per the standards of the Hotel+ Courteously and promptly responds to guest room requests+ Investigates all guest inquiries in a timely fashion to provide the highest possible service+ Moves heavy objects as requested+ Performs side duties as required+ Works closely with other departments to achieve maximum guest satisfaction+ Maintains a clean, safe, hazard-free work environment at all times+ Understands the emergency procedures for the entire Hotel+ Answering guest requests when necessaryFT Benefits & Perks:+ Medical/Dental/Vision+ 401(k)+ Paid Sick and Vacation Time+ Howard Community College Scholarship Program+ Free Golf+ Discounted Hotel Rates+ Employee Meal Discount+ Discounted Spa Services and RetailRequirements:+ Available to work 8:00am - 4:30pm shifts. Days will vary, weekend and Holiday shifts may be required+ Must be neat, professional and well groomed+ Must possess good organizational /time management skills+ Must be a self-motivator - work with little supervision+ Must be able to work in a fast-paced environment+ Must be able to stand for extended periods of time+ Must be in good physical condition, frequent pushing, pulling, reaching, stooping, handling and gripping is required+ Must be able to lift up to 20 pounds (lifting above the shoulder is also required)+ Dependable and reliable+ Able to work morning, weekend, evening and holiday shiftsWhat will it be like working at Turf Valley?Being a family-owned resort, you will truly feel like a part of the Mangione family. We understand that there needs to be a realistic work/life balance, and the managers do everything they can to accommodate your needs. Our strong track record of internal promotions and opportunities for growth make Turf Valley Resort an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, golf and spa services. Through a variety of training initiatives and hands on learning, we believe that we can help our employees to develop the skills necessary to advance within our organization.