Manager Supply Chain Warehousing and Logistics (SCWL) Business Systems

Oct 01, 2021
Oct 16, 2021
Full Time
WMATA is one of America's Premier Transit Authorities and serves our Nation's capital impacting the lives of millions of commuters and visitors each year. WMATA has an exciting opportunity for an experienced leader looking to play a role in helping shape the future of Metro's Supply Chain Warehousing and Logistics Office as Manager; SCWL Business Systems.

The Supply Chain Warehousing and Logistics (SCWL) team supports the warehousing, distribution, inventory control, and logistics needed to keep the buses, railcars, and facilities in service throughout the region. The candidate for this position will lead SCWL through our transformation objectives in People, Process, Technology, and Infrastructure. This includes developing and implementing a robust training and development program for our team members, implementing a warehouse management system, lead our state of good repair program, and continue to drive continued process improvement.

The ideal candidate will have excellent communication and organizational skills to ensure that all stakeholders' needs are clearly understood and addressed. The ability to work well with a diverse group of individuals and move initiatives efficiently, with the highest level of standards, which will be one of the keys to success. In addition, having the ability to develop short and long-term solutions to various transformation objectives will be necessary.

Minimum Qualifications

  • Bachelor's Degree in Business Management, Supply Chain Management, Finance, Information Technology, or related field
  • In lieu of a bachelor's degree, a high school diploma or GED and four (4) years of experience in managing a warehousing and logistics business unit

  • Five (5) years of experience in warehousing and logistics environment, including at least Three (3) years of management experience

  • Possession of a valid motor vehicle operator's license issued from the jurisdiction of residence

  • Project Management Professional (PMP) Certification
  • Lean Six Sigma Green Belt
  • APICS CLTD Certification or similar Supply Chain Certification from ISM or APICS

Medical Group
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Manager, Supply Chain Warehousing and Logistics Business Systems monitors and manages the Office of Supply Chain Warehousing and Logistics (SCWL) business systems, including people, process, technology, and infrastructure. The incumbent maintains these business systems and provides leadership and recommendations for improving all aspects of the supply chain.

  • Serves as subject matter expert on warehouse management system (WMS) software application and other applications that support WMATA's storerooms and warehouses.
  • Develops curriculum, recruits, and implements a formal training program for SCWL team members at frontline and management levels.
  • Serves as the project manager for special projects, including implementation of a Warehouse Management System (WMS), new warehouse designs and builds, state of good repair program, and other projects as assigned.
  • Develops and implements all SCWL Standard Operating Procedures, Staff Notices, and SCWL Bulletins impacting business systems.
  • Serves as functional expert and analyst for direct and integrated software applications, storeroom automated systems, and as liaison to the Office of Information Technology (IT) and other Supply Chain Management Offices.
  • Leads and facilitates all audit responses conducted by internal and/or external entities resulting in corrective action measures for SCWL.
  • Serves as the primary contact for day-to-day warehouse and storeroom system applications and integration to help resolve issues; tracks trends and identifies root causes, and provides corrective action. Clarifies and answers user questions and requests.
  • Performs a variety of complex and independent activities involved in the data collection, analysis, documentation, and interpretation of warehouse and storerooms management function and performance.
  • Provides process analysis and recommends enhancements to ensure that all procedures and processes are working efficiently. Applies change management practices when implementing enhancements.
  • Interacts regularly with end users, engages in troubleshooting and provides continuous improvements to all aspects of the design and process impacting warehouse performance.

  • Gathers and develops functional requirements and documents them to translate departmental needs and requirements into actionable information for other departments.
  • Operates Authority vehicle between work locations to perform job duties as required.
  • The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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