Social Worker

Baltimore, Maryland
Oct 13, 2021
Oct 15, 2021
Full Time


The incumbent has direct responsibility for the provision of social work services provided for all social workers and other multi-disciplinary staff in the CIS. The position directly supervises a group of Coordinators performing work at the GS- 13 level and Social Work Supervisors at the GS-12 levels and below, including Advanced Practice Social Workers and Social Work Program Coordinators and Managers.
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Directly performs the administrative and personnel management function relative to all of the social work staff in CIS. The incumbent is responsible for all hiring actions and personnel actions relative to disciplinary procedures or termination.

Incumbent establishes guidelines and performance expectations for staff, clearly communicates through the formal employee performance management system. Observes workers performance, demonstrates and conducts work performance critiques. Provides informal feedback and continually evaluates employee performance. Incumbent works to resolve informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary.

Recruits qualified Social Workers, Psychologists, Nursing, Occupational Therapists, Addiction Therapists, Mental Health Specialists, Vocational Specialists, and Peer Support Specialists, to include participating in interviewing, selection and orientation.

Participates in the development of community partnerships as well as continues to facilitate current relationships with State, County, City and private agencies in order to access resources for homeless Veterans.

Incumbent oversees and at times facilitates CoC Case Conferencing efforts with all CoC's in the VAMHCS catchment areas in order to make Veteran Homelessness rare/brief and ultimately end Veterans' homelessness.

The incumbent provides advice and counsel to workers related to work and administrative matters. He/she administers disciplinary measures as appropriate to the authority delegated in this area. The incumbent works to resolve EEO complaints and grievances involving social workers within the Clinical Center.

Reviews and approves or disapproves leave requests and ensures that all subordinates are trained and fully comply with the provisions of the safety regulations.

The incumbent oversees all fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget as it pertains to CIS.
The incumbent oversees all VA Contract Housing and Grant & Per Diem contracts as they pertain to Grant & Per Diem Housing and Contract Emergent Housing as well as draft Statements of Work for new solicitations that better serve Veterans. Incumbent must have expertise in fiscal matters as they pertain to all homeless programming and ensure that all programs under CIS are operating under sound budget. Works directly with the CIS Management Program Analyst to rectify all outstanding billing produced by GPD and/or Contract Housing.

Currently oversees and manages a 75 bed project-based permanent housing site on the grounds of the Perry Point VAMC. It is expected that the incumbent oversees day to day operations at the EUL site including but not limited to, supervising staff, follow policy and procedure as it pertains to both HUD as well as the VASH program office. Ability to understand and interpret current contract with HELP USA and work directly with the management at the Cecil County Housing Authority to successfully fill vouchers. Work closely with VA and local law enforcement/fire department to ensure safety of both residents of the project as well as safety of VAMHCS staff.

The incumbent supervises employees to accomplish the work of the CIS. They exercise supervisor authorities and responsibilities involving work assignments and review as well as the administrative and personnel management functions relative to the staff supervised.

The incumbent performs work related to the review, monitoring, analysis, planning and assessment of the various programs in the CIS. The incumbent is responsible for key project activities related to the planning, development and implementation of the projects.

A substantial portion of the workload directed by the position will be carried out at one or more locations that are physically removed from the main unit under conditions that make day-to-day supervision difficult to administer at times. Ability to develop, maintain and oversee CIS Programs in all settings of the medical center.

Work Schedule: Monday-Friday, 8:00am-4:30pm
Telework: Not available
Virtual: This is not a virtual position.
Position Title/Functional Statement #:Social Worker/PD000000
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP)


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/14/2021.

SOCIAL WORKER (Special Populations Program Manager):
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency. Social workers must be proficient in spoken and written English in accordance with VA Policy.
0185- Social Worker:
Licensure. Individuals assigned as social worker program coordinator or manager must be licensed or certified at the advanced practice level. Their experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. They may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. In addition, they must demonstrate the professional knowledge, skills and abilities below.
1. In-depth knowledge of the program coordinated, and demonstrated knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
2. Knowledge and skill in management/administration, which includes supervision, consultation, negotiation, and monitoring.
3. Ability to supervise multidisciplinary staff assigned to the program.
4. Ability to organize work, set priorities, meet multiple deadlines, and evaluate assigned program area(s).
5. Ability to provide training, orientation, consultation and guidance within clinical specialization of practice.

0185- Social Worker - List the KSAOs (Knowledge, Skills, Abilities and Other Factors):
1. Skill in developing, implementing, and managing a program, including experience in developing and implementing a strategic plan and measuring outcomes. (Please give specific examples that illustrate your ability in this area.)
2. A high degree of skill and ability to analyze organizational and operational problems and develop viable options, prepare and present documents/reports for higher level review, carry out specific actions regarding controversial issues, and implement new ideas and concepts with expert knowledge of VISN mission and needs, VA Central Office mandates/initiatives and other relevant impending factors. (Please give specific examples that illustrate your ability in this area.)
3. Ability to plan and execute independently, effectively, and set priorities for complex tasks; perform work related to the review, monitoring, analysis, planning, and assessment of various CSP programs; provides training, education, and guidance to the VISN and its facilities to ensure proper application of program eligibility as well as clinical care provided. (Please give specific examples that illustrate your ability in this area.)
4. Ability to communicate effectively, orally and in writing, representing VISN 5/VA in meetings; develops and provides VISN and VACO briefings specific to VISN; supports the coordination of services and ongoing communication with all stakeholders, consumers, Veteran Service Organizations, VA Central Office staff, and others; maintains an alliance with academic affiliations to promote the effective training of the CSP team. (Please give specific examples that illustrate your ability in this area.)
5. Knowledge, understanding and application of Public Law 111-163, Section 1, regulations, and VHA CSP Directive(s) and incorporates national, VISN, and local policy into program standards. (Please give specific examples that illustrate your ability in this area.)
References: VA Handbook 5005/50, Part II, Appendix G39. Social Worker Qualification Standard GS-185 Veterans Health Administration. The full performance level of this vacancy is GS-14.

0185-Grade Determinations: Experience is only creditable if it is obtained following graduation with a master's degree in social work and if it includes work as a professional social worker directly related to the position to be filled. Examples of specialized experience would typically include: Manage, direct and oversee a major specialty treatment program at a multi-division facility or at the VISN or VA Central Office level. Typical assignments at the facility level include serving as a care line manager or major section chief. Typical assignments at the VISN or VACO level include overseeing a VISN homeless program or care coordination program or a national program, such as the Fisher House Program. They have responsibility for staffing, work assignments, budget, clinical services provided and admission criteria for the program, day-to-day program operation, and all reporting requirements. Additionally, program managers at this grade generally have collateral assignments, determined by the needs of the local facility, the VISN and/or VACO.

0185 -Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Need for moderate computer use.


This position has a positive education requirement. Therefore, you MUST provide documentation supporting any education claims in your application. This can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. For specific education requirements, please see the Education Requirements below. IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
0185- Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to the CSWE website to verify if that social work degree meets the accreditation standards for a master of social work.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .

Additional information

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • SF-50/ Notification of Personnel Action

VA Form 10-2850c Application for Associated Health Occupations can be found at: .

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Resume
  • SF-50/ Notification of Personnel Action

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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