Operations Research Specialist

Woodlawn, Maryland
Oct 13, 2021
Oct 16, 2021
Full Time


Serves as an Operations Research Analyst in the Office of Strategy, Learning and Workforce Development (OSWLD), Center for Workforce Analysis and Visualization (CWAV) responsible for researching studies of performance management, HR operations and workload issues in the areas of strategic planning, strategic thinking, performance improvement, and business analytics, using experimentation and innovation to carry out HR's strategic planning activities.
Learn more about this agency


  • Conducts complex operational research studies into all aspect (s) of total HR programs to analyze problems of management and to provide advice and insight about probable effect of alternative solutions to these problems. Determines methods and
  • [CONT] approach to be used in gathering and developing required data to complete studies (including program evaluation).
  • Designs models and methodologies that are well suited to the analysis of generally stated problems, ascertaining and defining validity of problems, and developing appropriate criteria for evaluation in order to achieve improved program operations
  • [CONT] and management systems.
  • Analyzes study findings and develops recommendations proceeding from study results and consolidates recommendations into a final product. Prepares and presents in-depth reports and position papers to management regarding analyses of workforce
  • [CONT] problems. Recommends new or amended guidance, policies, procedures, and management systems.
  • Prepares background papers, confidential reports, briefing material, and recommendations from the Director, Deputy, and/or Team leader.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. Citizenship required
  • Selective Service Registration, if applicable (www.sss.gov)
  • Background and/or security investigation required
  • Job offers are contingent on background / security investigation results
  • Selectees may be required to serve a 1 year probationary period
  • Relocation expenses will not be paid
  • All qualification requirements must be met by the closing date of the announcement


To qualify for this position, you MUST meet all of the following criteria: Specialized Experience AND the Individual Occupational Requirement (IOR).

To qualify for the GS-12
, the applicant must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled, that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience includes designing, developing, and adapting mathematical, statistical, econometric, and other scientific methods and techniques. The specialized experience also involves analyzing management problems and providing advice and insight about the probable effects of alternative solutions to these problems. The primary requirement of the work is competence in the rigorous methods of specific inquiry and analysis.

There is an Individual Occupational Requirement (IOR) for this position, to qualify applicants must must have:

A degree in operations research;
A degree with at least 24 semester hours in a combination of operations research, mathematics, probability, statistics, mathematical logic, science, or subject-matter courses requiring substantial competence in college-level mathematics or statistics. At least 3 of the 24 semester hours must have been in calculus.


Qualification standards and additional information for this position can be found here:


Providing Proof of Education For information on providing proof of education or substituting education for experience, visit https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1500/operations-research-series-1515/

Submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, degree conferred date, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.

Foreign Education: If your transcripts show education completed in foreign colleges or universities, you must also provide documentation that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in a conventional/accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov .

Additional selections may be made for this vacancy six months from the closing date of this announcement.

Virtual Selections may be made for this vacancy announcement. Please note that this is not a 100% teleworking position. The incumbent will be expected to report to an SSA office to perform the duties of this position.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position. These competencies include:
  • Knowledge of advanced analytical theories, principles, concepts, methods, and techniques to solve problems.
  • Skill in applying mathematical, statistical, and analytical theories, principles, concepts, and techniques to HR data including use of statistical or data visualization software tools.
  • Skill in specialized statistical functions and conducting statistical HR surveys.
  • Skill in writing detailed, complex reports, and position papers for diverse audiences and presenting in an effective and useful manner.
  • Ability to establish and maintain productive working relationships with all levels of staff.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11250939

Your application will be evaluated under the Category Rating method, based on your responses to the Assessment Questions. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:

1 - Qualified Category - Candidates who meet the Minimum Qualification Requirements.
2 - Well Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
3 - Best Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.

Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the Minimum Qualification Requirements will automatically be placed in the Best Qualified Category.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process

Required Documents

You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.

INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
  • proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
  • proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp .

VETERANS' PREFERENCE: If you are claiming veterans' preference, you must submit a copy of your military discharge certificate (DD-214 member 4 copy preferred) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must contain dates and show Character of Service. If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit an Application for 10-Point Veterans' Preference (SF 15) and the required documentation specified on the reverse of the SF-15. Applicants claiming derived preference must submit the SF-15 and the required documentation specified on the reverse of the SF-15. Preference will be granted based on the documents received.

Note: If you are a current active duty military member who does not have a DD-214 and are claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days of the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by or under the direction of military members' military personnel offices, unit commanders, or higher headquarters.

For more information visit the Vet Guide .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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