Assistant Adr Coordinator (management Analyst Ii)

Location
Fairfax, Virginia
Salary
$60,276.11 - $100,461.09 Annually
Posted
Oct 09, 2021
Closes
Oct 30, 2021
Ref
21-02182
Hours
Full Time
Job Announcement

Fairfax County's Alternative Dispute Resolution (ADR) program utilizes informal and formal conflict resolution processes, projects and partnerships to create a culture of engagement for employees, supervisors and managers in Fairfax County government. ADR provides employees with an impartial process to address work place issues and conflict. The program offers informal consultations and coaching, as well as more formal processes such as individual conflict coaching and mediation.

This position assists the ADR coordinator in providing confidential intakes and consultations to assess appropriateness of mediation, conflict coaching and training. Specific duties include but are not limited to:

  • Coordinates mediation and coaching sessions including scheduling and assigning mediators;
  • Designs and delivers conflict resolution and mediation trainings;
  • Produces news columns, articles and blog publications;
  • Provides assistance with the Civil Service Commission/ADR internal website; and, provides quantitative and qualitative analysis of workplace ADR best practices and evaluative tools;
  • Uses word processing and presentation software to prepare documents, and uses spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
  • Provides outreach and access to services online and at job sites for county employees.

Note: The assigned functional areas of the position are conflict resolution, mediation, human resources, and organization development.

Salary:
The selected applicant's starting salary will be in the minimum to midpoint range ($60,276.11 to $80,368.91) of the advertised compensation range. Promotional rules apply for current Fairfax County Government and Fairfax County Public Schools employees.)

ILLUSTRATIVE DUTIES:
  • Independently researches and implements program objectives and requirements.
  • Researches trends in alternative dispute resolution programs and makes recommendations based on research.
  • Develops and conducts workshops and training, including curriculum and training manuals, on conflict resolution and related issues.
  • Prepares and/or designs communication outreach and forms.
  • Develops and maintains tracking system for program areas.
  • Develops presentations and presents to agency employees as to process or to provide guidance to county employees and managers for conflict management.
  • Maintains working relationships with employee groups and management.
  • Assists in the supervision of ADR Program interns as assigned.
  • Writes, edits, and finalizes articles, blogs, reports and presentations.
  • Prepares quarterly reports and presents findings and recommendations to department manager.
  • Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of mission, goals, and objectives of Fairfax County Government and the ADR program.
  • Knowledge of the theories, principles, practices, and techniques relating to the field of conflict resolution.
  • Ability to maintain impartiality and confidentiality in difficult situations.
  • Ability to support voluntary participation in ADR processes and self determination with regard to conflict outcomes.
  • Ability to analyze complex organizational conflict situations and evaluate clients’ needs.
  • Ability to facilitate identification of possible solutions for solving conflict.
  • Ability to evaluate solutions in terms of benefits, costs, and overall impact on parties as well as on the organization.
  • Ability to make oral presentations to department management or other departments.
  • Ability to listen and communicate well in complex dispute situations.
  • Ability to write detailed, accurate agreements, memos and reports.
  • Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software to store, analyze and present data.
  • Ability to lead assigned interns, including delegating and reviewing work assignments.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area; plus two years of professional work experience within the functional area.

CERTIFICATES AND LICENSES REQUIRED:
Mediation Certification required within 24 months of hire.

PREFERRED QUALIFICATIONS:
  • Master's degree in Conflict Analysis and Resolution or conflict resolution-related fields.
  • Experience in program management.
  • Virginia Mediation certification.
  • Experience in facilitation of conflict resolution processes.
  • Experience in the delivery of training and presentations.
  • Comfortable addressing difficult situations impartially.
  • Ability to collaboratively implement process improvement.
  • Ability to establish and maintain effective working relationships with a variety of individuals from a variety of departments.
  • Ability to work independently and exercise initiative.
  • Ability to utilize Microsoft Office computer applications(i.e., Word, Excel, and PowerPoint), as well as a willingness and ability to learn other technology.
NECESSARY SPECIAL REQUIREMENTS:
  • The appointee to the position must satisfactorily complete a criminal background check.
  • All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

PHYSICAL REQUIREMENTS:
Ability to lift up to 20 pounds. Ability to conduct training sessions up to 8 hours a day. Ability to operate keyboard driven equipment. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:

Panel interview and may include a presentation exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314 . EEO/AA/TTY.
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