Manager, Project Management - Product Operations

Capital One
McLean, Virginia
Oct 03, 2021
Nov 02, 2021
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Manager, Project Management - Product Operations

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work.

As a Manager-level Project Manager at Capital One, you will drive strategy and execute on high priority initiatives for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line and deliver value for our customers. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

General Responsibilities:
  • Driving organizational change by owning and improving innovative, scalable systems and processes
  • Leading moderate to large complex initiatives and programs by providing strategic direction to projects, peers, and direct reports
  • Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
  • Ensuring projects are documented appropriately to mitigate risk and elevate key decision-points
  • Leveraging problem solving and influencing skills to ensure project plans deliver on intent
  • Partnering cross-functionally with external stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery
  • Building relationships and collaborating with key stakeholders to ensure delivery of commitments
  • Proactively taking ownership of initiatives, crafting a vision and driving results in an ambiguous environment
  • Coaching and developing a team of associates using a collaborative, empathetic leadership style
  • Utilizing excellent communication and partnership skills at all levels across the company to manage, inform and impact results
  • Influencing stakeholders to drive business- and customer-oriented outcomes

The person will:
  • Exhibit a proven track record of project management, bringing the ability to translate concepts into outcomes through structural frameworks
  • Demonstrate outstanding communication and influencing skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and impact outcomes
  • Demonstrate organizational agility to adapt to changing demands
  • Display strong consulting and collaboration skills
  • Demonstrate competency in problem solving, breaking down large, complex projects into manageable bodies of work
  • Balance both attention to detail and a holistic understanding of the project
  • Think outside the box and drive a growing, new team forward through blank space

Basic Qualifications:
  • Bachelor's Degree or Military experience or at least 7 years of Project Management Experience
  • At least 1 Year of People Management experience

Preferred Qualifications:
  • Masters of Business Administration
  • 8+ years of Project Management experience
  • 3+ years of People Management experience
  • PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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