Clinical Informatics Manager (business Analyst Iv)

Location
Fairfax, Virginia
Salary
$76,271.52 - $127,119.62 Annually
Posted
Oct 02, 2021
Closes
Oct 16, 2021
Ref
21-02055
Hours
Full Time
Job Announcement

Works as a member of the Fairfax-Falls Church Community Services Board's (CSB) Informatics Team. CSB is looking for a dynamic and effective clinical informatics manager to lead CSB providers and staff in the design, implementation, adoption, and integration of information systems and clinical technology to optimize patient care delivery in collaboration with operational leaders and clinical staff. Applies in-depth knowledge of the functional aspects of application systems and health system clinical and financial operations to optimize clinical workflow and user efficiency for the existing CSB electronic health record. As a clinical system integrator, candidate develops processes to continually improve the adoption and optimization of information systems and clinical technology in accordance with customer needs to add value to CSB's clinical services.

Note: To learn more about careers that make a difference, watch our video "CSB Celebrates 50th Anniversary of Providing Care."

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
  • Provides direction to align technology with organization's strategy, priorities, and business needs;
  • Serves as lead system administrator for multiple complex interdepartmental systems in multiple environments on a variety of platforms;
  • Develops the processes and policies to ensure compliance with federal and state systems and regulations;
  • Serves as agency's point of contact to coordinate and funnel agency's needs and requests through Human Services' centralized IT Strategic Planning Group;
  • Oversees the evaluation and redesign of business processes to enhance business functionality and efficiency and to facilitate large-scale change;
  • Leads efforts to seek ways of applying new and existing technology to business processes, providing expertise on technical trends and external practices;
  • Manages the business process activities for the systems development life cycle for new and/or existing complex systems;
  • Manages the development, implementation, interoperability, quality assurance, and security of systems;
  • Identifies and maintains key performance measures for business processes associated with technical systems;
  • Manages workgroups that perform documentation of system requirements and specifications detailing user needs to be utilized by system technical support members;
  • Manages staff performing the functional testing process during solution implementation to ensure that they function correctly to serve user needs without compromising other system functions;
  • Determines appropriate system life cycle techniques and methods for implementation;
  • Supervises the delivery of training classes to user groups;
  • Evaluates, prioritizes, and educates others on the technical implications of requested changes and improvements on systems;
  • Brokers services with DIT and vendors on behalf of customers;
  • Coordinates multi-system solutions to clarify interdependencies so that systems interface seamlessly with each other;
  • Communicates with other IT functional areas to apprise them of project status, inform senior management of progress, and keep DIT's technology and service managers aware of user issues needing resolution;
  • Stays abreast of technology changes.


Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
  • Advanced knowledge of methods, metrics, tools, and techniques of business process reengineering;
  • Advanced knowledge of the principles, methods and tools for conducting performance assessments of IT systems, change management theories, and their application in a business environment;
  • Advanced knowledge of procedures for developing technical and operational support documentation and tools for analyzing and developing test and evaluation procedures;
  • Advanced knowledge of principles, methods and techniques of information technology assessment;
  • Considerable knowledge of interdepartmental and/or countywide processes, procedures, and requirements;
  • Considerable knowledge of the capabilities of information technology software, hardware, and network communication technology;
  • Considerable knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand-alone environments;
  • Considerable knowledge of effective processes, methods, techniques to analyze and evaluate business operations;
  • Considerable knowledge of effective project management methods, practices and techniques;
  • Knowledge of effective supervisory methods, practices, and techniques;
  • Ability to manage/administer multiple computer systems in a diverse computing environment;
  • Ability to work on problems of diverse scope where analysis requires a comprehensive understanding of hardware/ software systems solutions;
  • Ability to manage both small and large long and short-term projects under project timeline and resources;
  • Ability to write computer program operating instructions;
  • Ability to write effectively, including technical writing;
  • Strong analytical and conceptual skills with a demonstrated track record in new concept development for various projects and complex technical plans;
  • Ability to understand how IT affects an organization and ability to link it to redesigned business processes;
  • Ability to work cooperatively with technical staff and end users and establish and maintain relationships.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Bachelor's degree in computer information systems, business administration, or related field; plus five years of experience in information systems and process redesign, managing and implementing all phases of the systems development life cycle, including at least one year of supervisory experience.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry, and a sanctions screening to the satisfaction of the employer. A TB screening upon hire and annually thereafter.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies).

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

PREFERRED QUALIFICATIONS:
  • Five years' continuous experience working within a behavioral healthcare environment.
  • At least three years of recent experience using a certified electronic health record supporting delivery and billing of behavioral health services.
  • Recent experience using Credible Behavioral Health EHR and/or Welligent EHR considered a plus.

PHYSICAL REQUIREMENTS:
Ability to travel to CSB sites to provide coaching/training/support; communicate clearly orally and in writing; use keyboard driven equipment; carry equipment; and lift up to 25 pounds. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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