FT Customer Support - Work From Home
- Employer
- Distru
- Location
- Fairfax, VA
- Closing date
- Sep 29, 2021
View more
- Industry
- Other
- Function
- Help Desk Technician, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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[Customer Service / Remote] - Anywhere in US / Competitive Salary / Full Medical, Vision and Dental insurance coverage / PTO - As a Customer Support Rep you'll: Support customer happiness and retention working cross-functionally with customer success, engineering, product, and sales; Respond to support tickets and identify their issues; Relay advanced customer problems to customer success and engineering with detailed notes to help them address the problem; Make video recordings of solutions for customers to have them watch; Jump on the phone with customers to debug issues Hiring Fast >>
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