HR Program Partner
The Human Resources Program Partner, MD reports to the VP, HR and Administration or designee and is a member of the Supervisors Leadership Team. The role provides dedicated operational human resource guidance and expertise to support the programs MD initiatives and activities. The HR PP liaises with program management to achieve effective talent management, inclusive of sourcing, recruiting, onboarding, and orientation of newly hired employees. The HR Program Partner builds external relationships with recruiting sources to leverage the organizations presence and brand at local colleges and universities, professional associations, and industry specific job fairs. RESPONSIBILITIES Collaboration: Collaborates and is HR point person for his/her respective VOACC programs. Compiles status reports and communicate effectively with VP, directors, and supervisors, support staff and external contacts. Exercises discretionary judgment as to where it is most appropriate to locate oneself either in the respective program office or administrative office. Prepares and delivers presentations (ie orientation, trainings) Provide daily updates on internal issues, upcoming projects and deadlines. Seeks assistance in addressing difficult and unusual HR issues from VP, Human Resources and Administration, Director, Human Resources, Assistant Director, Human Resources, Senior, HR Program Partner or designee. Collaborates with other regional HR Program Partner and Assistant Director, regarding actions FMLA, STD, and New Hire Orientation. Manages the Position Control for vacancy and turnover rates. Compliance: Ensures that all audits meet 100% passing with employee records and stakeholder requirements. Conducts reviews of staff periodically for update of certifications and licensures. Interprets and applies company HR policies, understanding implications and impact on HR and other departments. Ensures the accuracy and timely submission of personnel action requests and other HR actions for employees in the respective state(s) program within VOACC. Utilize existing HR tools (ie HR/Paycom/Payroll system) to provide reports and data analyses. Generate templates and presentations that represent data analyses for internal use and to be presented to management. Ensures that staff complete annual requirements and training series. Employee Relations: Conducts investigations and conflict resolution/mediation sessions as needed. Provide feedback concerning possible problems or areas of improvement; recommends action plans and strategies. Reviews exit interviews with leaderships and discusses resolution actions. Conducts and ensures that employee engagement programs are effective and moving forward ie employee of the quarter and the year. Reviews all Personnel Actions to ensure alignment with labor guidelines on classifications. Conducts grievance reviews, internal investigations and stakeholder reviews as needed. Address all employee grievances and records action for review and trends. Recruitment: Coordinates all recruitment efforts to ensure retention, turnover and time to fill rates are low. Coordinates, sourcing of applicants and handles all job fairs ie coordination, applicant selection and on-boarding. Ensures that all new hire staff meet the compliance requirements and completes their individual on-boarding check list. Perform other duties as assigned by HR Director or designee. EFFECT ON END RESULT Professional and customer-focused approach to handle employee and supervisor inquiries. Maintains privacy where appropriate, including confidentiality and protection of sensitive reports or information. Ensures all HR actions are compliant with organizational policies and procedures as well as, with federal, state laws, and regulatory agency compliance. This is particularly relevant with maintenance of the official HR file, employee payroll and medical files. VOACC, Inc. work environment is branded as consistently equitable and fair with satisfactory relations between all levels of employees. Assists in all staff training reducing unwarranted risk and staff knows steps needed to achieve their short and long-term career goals with the agency. PHYSICAL REQUIREMENTS The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The ability to safely operate a motor vehicle to transport oneself. The physical ability to travel to program locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and operate office equipment. Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment. Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. REQUIREMENTS Bachelors Degree in Business Administration, Business Management, Human Resources Management, or related field strongly recommended. SHRM-CP and/or PHR certification a plus not required. A minimum of two (2) years human resource experience strongly preferred to help expedite the responsiveness of HR support to the VOACC programs throughout the Chesapeake and Carolinas affiliate, specifically focused on assigned regional employees. Experienced at fielding questions and concerns for talent management, organizational policy and protocols, benefits, compensation, employment and employee relations. Recruitment experience with Development Disability and Residential Counselors. Excellent ability to triage or push to the next level matters requiring specialist expertise, and when the answer is outside of scope. Excellent ability to interface with regional Vice President and address over-arching regional matters in a concise and response matter with solid resolutions. Experience with Human Capital Management Systems (Preferred Paycom) Knowledge of the VA state and Federal employment laws and regulations as it relates to labor/employment. Must be able to multitask, prioritize workload, meet critical deadlines and comfortably work with confidential employee and employer information. Must possess outstanding team building skills and the desire to work with people. Be able to proficiently utilize technology, metrics, and standard processes. Ability to understand and interpret workforce data and apply these metrics to explain trends and/or provide solutions for the program. Experience with conducting investigations and providing recommendations. Strong PC skills in a Windows environment. Ability to use independent judgment and address conflict and find resolutions. Excellent interpersonal, written, and oral communication skills. Bilingual in any language a plus.