[Customer Service / Remote] - Anywhere in US / Competitive pay / EST schedule - As a Customer Support Agent you'll: Answer incoming email and chat support; Proactivey reach out to existing customers to make sure they are getting the most out of HeyTaco by using all the product features; Synthesize customer problems into bug tickets; Keep track and update feature requests; Build and maintain help docs; Deliver in-depth technical product demos to customers and prospects through Zoom; Create how-tos and tutorials for using the product for better adoption Hiring Fast >>