IT Help Desk Analyst (Remote)
- Employer
- STAND 8 Technology Services
- Location
- Columbia, MD
- Closing date
- Sep 27, 2021
View more
- Industry
- Technology and Software
- Function
- Analyst, Help Desk Technician, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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We are hiring for an IT Help Desk Analyst for a top banking partner leading their field. If you are ready to create an impact in a collaborative and fast-paced environment, this could be a great opportunity for you!STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Long Beach, Atlanta, New York, Raleigh, and more.DescriptionProvides advanced level telephone and on-site end-user support for hardware installations and software applications. Uses knowledge and experience to perform a variety of tasks requiring in-depth analysis and evaluation in making decisions and recommending solutions. Extensive contact with internal customers is required to identify, research, and resolve problems.Experience And Skills3-5+ years of experience in a help desk or other technical support environment highly preferred. Installing, troubleshooting and maintaining computer hardware and software. Windows 7 Operating System and Windows 10 Microsoft Office 2010 and 2013 Computer maintenance and virus removal. Computer backup and restoration. Data network and protocols
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