Position: Business Operations Manager, Public Sector Job Description: What You?ll Be Doing * Manages team, resources and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs. * Develops and implements service and team strategy plans and goals in collaboration with other teams/customers. * Talent development, coaching & training of team * Review business performance metrics, provides governance and resolution support * Implement and drive documentation and reporting of key metrics and results What We Are Looking For * 6 - 8 years of experience often for those with work experience in Business Operations leadership, specifically in the Public sector * Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s) * Is accountable for the performance and results of a team within own discipline or function * Adapts departmental plans and priorities to address resource and operational challenges * Decisions are guided by policies, procedures and business plan; receives guidance from senior manager * Provides technical guidance to employees, colleagues and/or customers * Accountable for results of a small team * Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions * Addresses issues with impact beyond own team based on knowledge of related disciplines Experience / Education 6 - 8 years of related experience with a 4-year degree; or 6 years and an advanced degree; or equivalent experience. What?s In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That?s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. * Medical, Dental, Vision Insurance * 401k, With Matching Contributions * Paid Time Off * Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options * Growth Opportunities * Short-Term/Long-Term Disability Insurance APPLY NOW! Annual Hiring Range/Hourly Rate: $90,900.00 - $111,100.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-VA-McLean, Virginia (Westpark Dr) Time Type: Full time Job Category: Business Support EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)