content="As Operations Manager, you will provide leadership to all areas within the company including sales, operations, customer service, and safety. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have at least two years of supervisory experience, as well as proven communication skills with supervisors, employees, and customers. Specific Responsibilities: Manage personnel including hiring, training, coaching, and day-to-day performance management Proactive customer relations, including mitigating damages and liability issues Inspect broken/damaged items and determine course of action Perform in-house estimates to achieve quarterly and annual goals Ensure successful operations: prepare and review reporting, ensure homes are cleaned as scheduled. Improve upon current processes to ensure quality, profitability, and future growth Job Requirements: At least 2 years supervisory experience Valid Driver's License Strong written and verbal communication skills Computer literate with Word and Excel. Bilingual in English and Spanish Benefits: Paid vacation and sick time. 401K with company match. We are actively interviewing for this position - Apply today and our hiring manager will follow up! Notice Molly Maid LLC is the franchisor of the Molly Maid franchised system. Each Molly Maid franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Molly Maid LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Molly Maid LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Molly Maid franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Molly Maid LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Molly Maid LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees." /> All Jobs Espaol All Jobs Operations Manager Arnold, MD Espaol Operations Manager Full Time Arnold, MD As Operations Manager, you will provide leadership to all areas within the company including sales, operations, customer service, and safety. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have at least two years of supervisory experience, as well as proven communication skills with supervisors, employees, and customers. Specific Responsibilities: Manage personnel including hiring, training, coaching, and day-to-day performance management Proactive customer relations, including mitigating damages and liability issues Inspect broken/damaged items and determine course of action Perform in-house estimates to achieve quarterly and annual goals Ensure successful operations: prepare and review reporting, ensure homes are cleaned as scheduled. Improve upon current processes to ensure quality, profitability, and future growth Job Requirements: At least 2 years supervisory experience Valid Driver's License Strong written and verbal communication skills Computer literate with Word and Excel. Bilingual in English and Spanish Benefits: Paid vacation and sick time. 401K with company match. We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $16.00 - $19.00 per hour Molly Maid's Promise to You This is a family job like no other. By joining the team of an independently owned and operated Molly Maid franchise, you'll be part of the Molly Maid family. And you'll be part of all the families whose houses you'll help hold together. Whose kids you'll see grow up. With generous pay, a family-friendly schedule, and access to a franchisee supplied vehicle, this is a job that'll love you back. Molly Maid Jobs We pride ourselves on making a difference in our customers' lives by providing high-quality home cleaning services from a name you can trust. We've been cleaning homes for over 30 years and know that our focus on great customer service and taking care of our employees will always be our priority. Our employee-focused culture is the heart of our organization and we love to recognize our independently owned and operated franchisees' employees for their hard work through the Excellence in Action Award and All Star Hall of Fame. Recognizing individual achievement is so important to our entire Molly Maid system. Learn more about the jobs for which our independently owned and operated franchisees are hiring. Ms. Molly Foundation Come join a brand who cares and gives back to our community. Molly Maid LLC and many of its franchisees support victims of domestic violence through the Ms. Molly Foundation, a 501c3 charitable organization founded in 1996. The Ms. Molly Foundation was formed by Molly Maid Founders David and Karen McKinnon because one in four women are victims of domestic violence in their lifetime. While millions of victims report this crime, there are many others who are just too afraid their situation is beyond anyone's help. The Ms. Molly Foundation empowers communities by raising awareness and financial support to help shelters and agencies stop the cycle of violence in the home and gives victims of domestic violence a second chance at happiness. Learn More about the Ms. Molly Foundation.