Sr. Client Executive-Payer/Payments
Accomplished professional who builds and maintains trusted executive relationships based on a proven track record of delivering value to customers. Position will focus on developing long-term relationships within the portfolio of assigned customers, connecting with key business executives and stakeholders within each customer. Additionally, the position will require the ability to analyze operations, organizational challenges, and identify growth and investment opportunities. This role will require the ability to define strategic account planning and deployment within the Payment Accuracy suite of solutions and services, ensuring we are meeting customer's needs and expectations. What will be my duties and responsibilities in this job? Establishes productive, professional relationships within large healthcare organizations. Help clients succeed with our products, develop a vision for how the product can be used, proactively identify potential issues that could hamper success, and ensure that the appropriate CHC resources are working to resolve these issues Identify opportunities for cross-selling new solution across CHC, selling add-on services, and lay the foundation for sales success. Proven track record of successful management, service and/or revenue retention activities for complex customers or projects Proactively leads a collaborative strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones with clients (Quarterly Business Reviews) Ensure reference ability within customer base Professional and effective communication skills required including comfort with conversations that create clarity and improve collaboration at all levels within complex and diverse organizations Effective analytical, problem-solving and decision-making skills Experience with Excel, CRM tools, and Net Promoter Score preferred What are the requirements needed for this position? Education/Training - BA/BS, MBA preferred. Minimum of 5 -10 years account management experience with specific experience working with Payer organization with a focus on payment accuracy or payment integrity. Experience upselling, nurturing business relationships, retaining and expanding our clients foot print. Demonstrated track record & proven quota performance What other skills/experience would be helpful to have? Experience selling at VP or Director What are the working conditions and physical requirements of this job? General office demands How much should I expect to travel? Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. You will be required to travel 30%. Territory: Nationwide This is a remote/virtual position #LI-remote Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf . If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to email@example.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare's Privacy Notice to California Job Applicants Regarding the Collection of Personal Information . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.