FT Customer Service Agent - Work From Home

Employer
Northern Tool + Equipment
Location
Rosedale, MD
Posted
Sep 25, 2021
Closes
Sep 27, 2021
Ref
112397170
Function
Customer Service
Industry
Other
Hours
Full Time
[Call Center / Remote] - Anywhere in US / Competitive Pay / Benefits (Health-Dental-Vision-PTO-401k) / Equipment Provided / Employee Discount - As a Customer Service Agent you'll: Answer 60-80 incoming interactions (phone, email, chat) per day and identify the type of assistance the customer requires and provide resolution; Seek support from resources in the Transportation, Drop Ship, Order Verification and Technical Support teams to provide up to date information to increase customer satisfaction; Maintain accurate customer records by updating the information in the ERP system of record Hiring Fast >>

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