Sr. Manager, Office of the Chief Medical Officer

Children's National Hospital
Washington, DC
Sep 25, 2021
Sep 27, 2021
Full Time
Sr. Manager, Office of the Chief Medical Officer -will work under the direction of the Vice President(s) to provide administrative, project and financial management oversight for CMO office(s) activities. Will help manage the day-to-day operations of the CMO office(s). Will be responsible for operational success and will assist the Vice President(s) to define strategy, business development and contract management direction in accordance with national standards and CNMC policies and procedures. Weekly or bi weekly interface with Senior Leadership (VPs, SVPs, CMOs, other EVPs). Scope of work can entail local, national or international focus. Qualifications Minimum Education Bachelor's Degree- Required Master's Degree - Preferred Minimum Work Experience 7 years- Experience in Healthcare with a focus on developing programs, contract management, business plans, improving processes and leading projects.Required Required Skills/Knowledge- Expertise in the area of specialty. Demonstrated leadership, expertise in the areas of specialty with required certifications and licenses as applicable. Excellent written and verbal communication skills Familiar with department budget and interpersonal communication Maintain relationships with internal and external stakeholders Functional Accountabilities Strategic Planning and Business Development Contribute to the business development and strategic plan for department services, including short-term and long-term objectives. Collect and analyze customer and stakeholder feedback and evaluate division effectiveness. Incorporate findings into plans to modify program and external communication. Gain exposure to operational information that is confidential within the division and maintain those confidences. Work with the Vice President and other involved staff to develop a way to capture and report the key operating statistics and financial performance of the division Program Administration Contract Management and negotiation Develop, implement and evaluate programs, services, policies and procedures, and performance standards to achieve departmental goals. Administer programs within budgetary guidelines. Troubleshoot operational issues and develop action plans to resolve. Ensure compliance with CNMC policies and procedures and with regulatory standards. Liaise with senior leaders across CNMC divisions to strategize and launch new initiatives. Lead, facilitate, and/or participate actively in division management, team, and project meetings. Human Resources and Relationship Management Hire, train, develop and direct assigned staff to meet departmental objectives. Provide timely coaching and performance feedback. Ensure performance evaluations and all other organizational circuit breakers for all staff are complete and on time. Strategize with Vice President to design and support staffing and leadership structures to best meet changing business objectives. Develop and monitor staffing plans/schedules to optimize productivity and ensure quality services Establish, build and sustain professional contacts for the purpose of building networks of people with similar goals and interests. Develop and maintain key relationships with national committees, organizations, and working groups. Budget and Financial Planning Financial oversight of contracts, billings, invoices, etc. Under the direction of the Vice President, prepare the annual operating and capital equipment budgets for divisions under scope.Participate in financial planning and budget preparation. Manage department budget to ensure financial stability of the department. Develop annual program and supplementary budgets which correlate to departmental projects and performance objectives. Develop recommendations to meet budget requirements. Monitor the financial performance of teams within the division; track, monitor, and evaluate budget for all line items. Work with financial personnel within CNMC and outside stakeholders to ensure compliance with division budget. Design and produce statistical and financial data/reports to support the operation of the division and to guide its future initiatives. Track revenue/expense increases/decreases and participate in decision-making as to appropriate actions and facilitate necessary actions. Operations Management Project Management: operations, capital, international, domestic Explore new methods to improve operations and work with various constituencies to gain acceptance and support implementation efforts. See the potential in and understand the use of resources and decision-support tools in process and performance improvement. Communicate operational issues and progress towards goals to Vice President and others as appropriate. Ensure complete and accurate minutes as assigned. Facilitate follow-through to action item Leader Accountabilities Manager Deliver Set and clearly communicate team goals and priorities in alignment with departmental goals and budgets Develop the budget and assign resources to meet the team goals Provide the resources and guidance required for employees to perform effectively Develop procedures to ensure high safety and quality, and course-correct as needed Identify customers' needs and ensure service excellence in meeting those need Engage Be the link between the department and the team in defining the strategies to meet team goals Provide prompt and clear verbal and written feedback to staff and manage/guide their performance Ensure team adherence to regulations, policies and procedures Manage the working environment to promote productivity and motivation Represent the team in clearing obstacles to high performance Recruit talents and develop their capabilities Monitor and promote strong employee engagement Grow Encourage and share new ways of making the right work easier to do Recognize and share incremental improvements in operations Promote the success of organizational and department initiatives by clearly aligning programs to the mission Primary Location: District of Columbia-WASHINGTON Work Locations: Sheikh Zayed Campus 111 Michigan Avenue Washington 20010 Job: Management Organization: Chief Medical Officer Regular / Temporary: R (Regular) Position Status: FT - Full-Time Shift: Day Work Schedule: 8:30a - 5:00p Job Posting: Jul 29, 2021, 5:18:50 PM

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