The College Board, the national educational organization, is conducting a search for a Senior Technical Manager, Software Development, for the Mission Control team. "This position is based in our Reston, Virginia office or offers a flexible work arrangement for applicants local to the Northern Virginia, DC, MD area."About the RoleThe Senior Technical Manager, Software Development, for the Mission Control team will lead and manage all software development functions for the product in the DAP that orchestrates the flow of all information related to the provisioning, delivery, and receipt of results for all digital assessments delivered by the College Board. This leadership role is responsible for managing, planning, scheduling, communicating, facilitating, monitoring, controlling, and reporting product related tasks to ensure timely implementation of releases for the product that sits at the center of the platform. These responsibilities include managing cross-functional teams (or Integrated Product Teams), and delivering approved products, features and enhancements to the Mission Control product on time, within budget, and with quality results. The Senior Technical Manager, Software Development, will possess experience building large scale, technology oriented, software products including working with all levels of executive leadership on the business and technology sides of the organization.In addition, the Senior Technical Manager, Software Development, for the Mission Control team is responsible for adopting and driving the use of our organization standards for cutting edge solutions that are cloud-based, multiple platforms, cost effective, secure, reliable, performant, and simple to operate.Responsibilities of the roleOn the Mission Control product, the Senior Technical Manager, Software Development, will manage an integrated team - often comprised of a mix of College Board employees, outsourced consultant teams and contractors - to successfully deliver a highly scalable and performant product and continue to improve on the existing processes and culture of the organization including:Requirements gathering / analysis / solutions / options in partnership with Product OwnersCommunication practicesScope managementIntegration planningDevelopment / integrationDocumentation / product artifact managementRisk managementCapacity PlanningTeam RetrospectivesQuality assurance and oversightExecutive leadership, updates and project decision makingOwn and drive all product details, issues, etc.Manage the budget, schedule, quality, cost, and resources.Form high trust partnership with your peer engineering managers on the DAP platform and with your Product OwnerProvide regular updates to technology and business executives.Raise key decision points and risks to the executive steering committee for resolution,Evaluate and manage vendor relationships as it relates to services being provided as well as software vendors supporting our organization.Develop and drive incremental quality and agility into the organization as it relates to assigned product development cycles.Ensure that technology standards and processes are consistently followed and enhanced.Provide thought leadership and direction throughout the development lifecycle including the evaluation of various implementations and tools at the early stages of development that best meet the needs of the initiative while strategically supporting the technology direction and advancement of the group.Manage staff using Project Management Best Practices in an Agile Framework and internal College Board guidelines, utilizing formal and informal communications mechanisms to; define goals and objectives, provide, and allow for open communications, effectively evaluate staff performance, and assist with compensation reviews and recommendations.Planning, organizing, and monitoring, development of the Mission Control product; managing cross-functional teams, responsible for delivering the approved features on time, within budget, and with quality results. Specifically, to include the following:Develop and track development progress against forecasts and milestones to include quality metrics collected in an automated way.Participate in and facilitate business analysis and system design activities. Provide guidance and leadership to the product owners to drive resolution on scope and direction.Resolve problems, determine solutions, and track and manage issues.Prepare product budgets and track actuals versus budget for multiple products.Mentor, coach, and provide feedback to the sprint teams throughout the product lifecycle, to include contribution to performance reviews of team members.Continuously improve, develop, and implement best practices in accordance with PMO standards and procedures in an Agile environment.Promote the maturity of DevOps practices and tools throughout the team leveraging cloud architectures and services.Monitor software industry trends and evolving standards related to product development management best practices. Ensures that deliverables adhere and utilize best practices applicable and aligned with The College Board application's product directions.Act as a change agent for acceptance of Agile directives and facilitate process ownership for specific life-cycle improvement initiatives.Manage work culture to ensure the mission and operating principles of The College Board are consistently recognized and utilized to promote a productive and fair work environment.Qualifications needed for the roleBachelor's degree is required (MS or MBA preferred).The successful candidate will have a minimum of 7 - 10 years' experience in software development life cycle and applying knowledge, skills, tools, and techniques to a broad range of life-cycle activities to meet the requirements for software projects and process improvement initiatives to include requirement and backlog management, Use Cases; Agile Analysis techniques; functional and performance testing; and software configuration.Experience in leading cross-functional, technology-oriented planning or software implementation projects - including working with all levels of executive leadership on the business and technology sides of organizations.Must be highly effective at working with all levels of executive leadership. Strong communication skills, customer relationship management skills and team leadership skills are paramount to the success of this role.Must have experience managing medium to large teams - both directly and indirectly in support of technology implementations.Must have demonstrated experience and appreciation for structured scaled agile software development methodologies (SAFe, Scrum, Kanban) and all aspects of the development lifecycle, including preparing an organization for ongoing operational support.Successful experience presenting to senior level executives.The ideal candidate is a strategic and consultative leader who has had success leading technology initiatives, demonstrates strong creativity and innovative thinking, is knowledgeable about the education industry, and can lead and manage large-scale product development projects.Knowledge of crossover/interdependencies between infrastructure tasks and development activities.Proven experience in executing large scale legacy system transformation to Cloud, Microservice based architectures leveraging DevOPS and contemporary practices.Experience in implementing, managing, and operating a Software As A Service (SaaS) solutions for a large customer base.Preferred skills and attributes for the roleExperience managing and leading project managers, developers, architects, testers, etc.Must be able to multitask and lead and manage multiple teams simultaneously while providing appropriate direction and oversight.Must be a result oriented, get things done leader - with a history of success and the desire to help an organization evolve and grow.Experience managing outsourced teams is a plus.Advanced problem solving and negotiation skills.Strong demonstrated customer service orientation.Excellent written and verbal communication skills.Demonstrated experience in managing matrixed teams.Stress/performance test experience for large sets of users is a plus.Prior experience working with Digital Assessment related software systems is a huge plus.#LI-LINKEDIN