This candidate is primarily responsible for providing effective customer support for all internal and external company customers and servicing and provisioning products based on customer agreements. This person will work with sales managers to provision and service all customer inquires and obligations including technical assistance and product fulfillment. He or show will manage current customer lead retrieval and attendee tracking issues and provide general support. They will monitor all product inventories and organize and distribute sales leads, including exhibitor data. This will require collection of product materials from clients and handling show specific calls. A college degree or equivalent experience with a minimum of 2-3 years in customer service required. Handle customers requests from association and corporate clients Manage product and marketing strategies to drive profit & loss of associated products Coordinate ordering of proper inventory and develop ordering timelines for projects Coordinate and ensure appropriate follow-up takes place between account and all operating departments Develop and translate client needs into product business requirements, and manage the product roadmap Update client information within sales operating system including leads, inventory requirements, contact updates, etc. Actively participate where necessary on all special projects/events Please email resumes to jobs@cstrategy.com.