Manager, Product Management

Employer
Capital One
Location
Vienna, Virginia
Posted
Sep 25, 2021
Closes
Sep 29, 2021
Ref
R123740
Function
Finance
Hours
Full Time
Towers Crescent (12066), United States of America, Vienna, Virginia

Manager, Product Management

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

In this role, you'll be expected to demonstrate proficiency in four key areas
  • Human Centered
    • You'll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming
    • You'll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
    • You'll obsess over UX/UI patterns and seek to create world class, omni-channel experiences

  • Business Focused
    • You'll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
    • You'll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team

  • Technology Driven
    • You'll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems
    • You'll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
    • You'll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing
  • Transformational Leadership
    • You'll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence
    • You'll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates


Our team is focused on making it easier for associates to collaborate with partners beyond our walls. The Data Exchange Platform team is part of the Enterprise team and is recruiting an enthusiastic, forward-thinking Product Manager to drive forward our External Data Sharing Channels strategy. This role will be instrumental in helping Capital One associates seamlessly connect with external partners; enabling the company to unlock new insights and run daily operations while protecting our customers.

You will need to understand and champion customer requirements, have a passion for moving forward large complex initiatives, be able write technical stories, manage and prioritize the team backlog, and build an overall team vision and roadmap. You will need to be equally comfortable aligning business and design leaders as you are working with our engineers. You should have a familiarity with Agile methodology and experience building enterprise-grade platforms or products. You should be excited to rally a team, build a strong culture, and work in a highly collaborative environment.

Specific responsibilities include, but are not limited to...
  • Acting as the voice of the business and the customer for the team
  • Developing and communicating a product's vision, roadmap and OKRs
  • Driving forward product objectives with business cases, product success metrics, design thinking, customer feedback, market research, and competitive analysis
  • Enabling horizontal initiatives through project and process management
  • Ensuring a healthy prioritized backlog by regularly grooming intent and refining acceptance criteria with the team
  • Playing a key role in Agile ceremonies
  • Supporting the team with escalation and resolution of impediments
  • Being rigorous about mitigating risks and maintaining data security
  • Collaborating across teams, roles, levels, and locations


Here's what you'll need to be successful
  • You have an in-depth understanding of data movement in secure environments. This includes an understanding of data streaming, API's, and file transfers
  • You will need to be passionate able learning new spaces quickly and applying your knowledge
  • Hands-on knowledge of enterprise grade product and platform development, including the ability to align product, business and technology strategies
  • Experience in both project and program management, driving forward large complex initiatives
  • A passion for understanding customers and designing creative solutions that minimize risk explore and meets their needs and experience tracking metrics to measure impact
  • Excellent oral and written communication skills across a range of contexts, from reporting, to business development, to vision setting


We want you if you are:
  • Intellectually Curious . You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
  • Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you.
  • Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work.
  • Passionate & Customer Focus . You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
  • Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
  • Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering


Preferred Qualifications:
  • Bachelor's Degree in Computer Science or Engineering
  • MBA or Master's degree
  • 2+ years of experience in Agile product management


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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