Deputy Director Data Analytics Division PRC 08-21

Washington, D.C
Sep 25, 2021
Oct 04, 2021
Executive, Director
Full Time


The Commission annually ranks as one of the best places to work in the federal government, scoring high in employee engagement and environment. The Commission is on the forefront of offering flexible working arrangements, and after an initial training and probationary period, allows employees the opportunity to participate in telework combined with alternative work schedules. In the current pandemic situation, employees are teleworking and supported by a variety of Commission technologies.
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This position is responsible for managing and directing all personnel and activities within the Data Analytics Division of the Office of Accountability and Compliance (OAC). This is an exciting opportunity to launch a new Data Analytics Division and guide its strategy and implementation. As the regulator of the postal sector in the United States, the Commission interacts with a vast array of financial and operational data related to the functioning of the United States Postal Service and the economy, including mail communications and the fast-growing world of electronic commerce package delivery. The Deputy Director will be at the forefront of helping the Commission to better understand, interrogate, and analyze this data, while determining the root causes of compliance failures. The Deputy Director will help to organize this data, use it to develop meaningful questions and answers for compliance, and develop compelling regulatory and analytical outputs for American citizens and policymakers. The Deputy Director supervises work on the following projects:
The annual determination of the Postal Service's compliance, including rates, cost coverage, and service performance, with title 39


Complaint cases

Advisory opinions

Root cause analysis of a variety of issues

Data analytics on several different U.S. Postal Service databases

Analysis of service performance data

The incumbent will oversee the evaluation of out-of-compliance products, look for causation of noncompliance, suggest and implement approaches for addressing problems, and assist the Commission with analytics as needed. Incumbent will be required to build strong subject matter expertise in postal operations and issues throughout the postal network, and will help to strategize, identify and act as Contracting Officer's Technical Representative for various consultants as needed.
This position serves to advise the OAC Director and the Commission regarding Division analyses. The incumbent will assist the Director of OAC in management activities, including development of operating plans, work schedules, priorities, and deadlines to complete tasks assigned to the office; identification of future in-house and consultant staffing requirements; monitoring and review of office personnel; communication with the Commissioners on technical matters; collaboration with the Office of the General Counsel in the preparation of staff recommendations; and acting for the Office Director, as required. The incumbent will represent the Commission before outside organizations.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • Relocation expenses are not authorized.
  • Employees are required to participate in direct deposit.
  • You will be required to serve a probationary period of 1 year.
  • Fair Labor Standards Act (FLSA) Status: Exempt
  • You must be a U.S. citizen or national to be eligible for this position.
  • You must successfully pass a background investigation.
  • This position may require you to submit a Public Financial Disclosure Report (OGE 278) upon entry and annually thereafter.
  • The Commission uses E-verify, an internet based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.


To be eligible for consideration, candidates must have experience that has equipped them with the ability, skill and knowledge to successfully perform the duties of this position. Applicants must meet the mandatory qualifications described below, and be prepared to provide writing samples upon request.

Specific Competencies:
  • Ability to effectively communicate complex concepts both orally and in writing
  • Ability to organize time and tasks to successfully complete activities
  • Ability to collaborate with others in a team
  • Extensive knowledge in quantitative fields (e.g., Economics, Econometrics, Statistics, Data Analytics, Operations Research, Engineering, Finance). Ability to use analyze systems in part and as a whole using techniques from these fields.
  • Problem solving and critical thinking/analytical skills
  • Knowledge of U.S. postal laws and the United States Postal Service operations and services
  • contract management,
  • Working knowledge of various analytics software such as SAS, STATA, R, Python, Power BI, Excel, and GIS.
  • Executive Core Competencies - Leading change, leading people, results driven, business acumen, building coalitions

  • ECQs Consist of the Following:
  • Leading Change - This core qualification consists of demonstrating creativity and innovation, external awareness, flexibility, resilience, strategic thinking, and vision. More specifically, it involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
  • Leading People - This core qualification consists of demonstrating conflict management, leveraging diversity, developing others, and team building. More specifically, it involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
  • Results Driven - This core qualification consists of demonstrating accountability, customer service, decisiveness, entrepreneurship, problem-solving and technical credibility. More specifically, it involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.
  • Business Acumen - This core qualification consists of demonstrating financial, human capital, and technology management. More specifically, it involves the ability to manage human, financial, and information resources strategically.
  • Building Coalitions - This core qualification consists of demonstrating partnering, political savvy and negotiating skills. More specifically, it involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

  • Education

  • Completion of a Bachelor's degree program including extensive study of Data Analytics, Operations Research, Engineering, Economics or a related field, plus eight (8) years of relevant experience, or graduate degree plus five (5) years of experience (strongly preferred). Education should include at least 21 semester hours in data analytics or economics and 3 semester hours in statistics, accounting, or calculus.
  • AND
  • Experience should include demonstrated leadership experience. Prior postal sector experience, including Postal Service, Postal Regulatory Commission, or USPS Office of Inspector General experience, is a plus.

  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Additional information

    Ethics Requirements: The Commission is committed to government ethics. As a Commission employee, you will be subject to the Standards of Ethical Conduct for Employees of the Executive Branch and the criminal conflict of interest statutes. The Commission also has ethics rules (39 C.F.R. subpart A of part 3001 and supplemental standards of ethical conduct [C.F.R. part 5601]. The supplemental standards prohibit Commission employees, as well as their spouses and dependent children, from owning any securities issued by entities that are identified on an annually published prohibited securities list. As an employee of the Commission, you must complete initial ethics training within three months of your appointment and, depending on your position, complete required financial disclosure forms within 30 days of your appointment.

    Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. The Commission may offer Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    You will be evaluated and ranked by a screening panel based on evidence of your ability to successfully perform the duties of the position. The best qualified applicants will be referred to the hiring manager for further consideration and possible interviews. After making a tentative job offer, we will conduct a suitability/security background investigation. We expect to make a final job offer within 40 days after the deadline for applications. You will be notified of the outcome.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Required Documents

    In order for your application to be considered complete, the following documents must be submitted:
  • Cover Letter (no more than two pages)
  • Resume must contain the following information:
  • name
  • address
  • contact information
  • If you are claiming veteran preference, you must indicate the type of veterans preference you are claiming on your resume
  • detailed work experience related to this position as described in the Major Duties and Responsibilities and Specific Competencies including:
  • dates of employment
  • title
  • grade (for Federal employment)
  • education
  • In addition to demonstrating experience with the Major Duties and Responsibilities and Specific Competencies listed above, applicants must submit a narrative (no more than 2-3 pages each) for the five Executive Core Qualifications (ECQs) listed above, with specific work-related examples demonstrating each of these qualifications. Although the Commission uses the ECQs as criteria to evaluate candidates, this position is not within the Federal SES service administered by the Office of Personnel Management.
  • Current and former Federal employees must submit a copy of your last or most recent SF-50, "Notice of Personnel Action" to indicate your current federal status. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess the years of experience required for this vacancy. You must provide additional SF-50s that clearly demonstrate that you meet the years of experience required for this vacancy. (The SF-50 must show your tenure, grade and step, and type of position occupied. [i.e., Excepted or Competitive]) Performance award, Realignment, and Detail SF-50's will not be accepted as proof of grade or tenure.
  • Five point veterans must submit a DD214 (member 4 copy)
  • Failure to provide this documentation will result in your application not receiving 5-point preference.
  • Ten point veterans must submit the following:
  • A copy of your DD214
  • Application for 10-point Veteran's preference, SF-15
  • A copy of the official letter from VA, dated 1991 or later, certifying the service-connected disability and indicating the percentage of disability
  • If you're currently serving on Active Duty: submit a letter from your unit identifying the branch of service, period(s) of service, campaign badges or expeditionary medals earned, type of discharge, character of service, and the date you will be separated or be on approved terminal leave. If you supply a statement of service at this stage, your preference/eligibility will be verified by a DD214 (Member 4 Copy) upon separation from the military.
  • Failure to provide this documentation will result in your application not receiving 10-point preference. To gain access to your DD214 online, please visit:

    Additionally, applicants are strongly encouraged to submit:
    Optional Form 3046-0466, Demographic Information on Applicants (voluntary)

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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