[Customer Service / Remote] - Anywhere in US / Competitive Compensation / Benefits (Medical-Vision-Dental-401k-PTO) - As a Customer Support Specialist you'll: Act as a primary touchpoint for customers, answering inbound questions and inquiries over phone, email and chat; Guide customers through using Lively technology and be the champion on their journey to better hearing; Work closely with the audiology team- scheduling appointments and helping customers get into their video meetings all the while offering a seamless, concierge-style service Hiring Fast >>