Hmis User Support Specialist (business Analyst I)

Location
Fairfax, Virginia
Salary
$54,761.62 - $91,269.57 Annually
Posted
Sep 25, 2021
Closes
Oct 09, 2021
Ref
21-02025
Hours
Full Time
Job Announcement

Join a team that is committed to ending homelessness in Fairfax County. Works as part of the Office to Prevent and End Homelessness (OPEH) providing leadership and system administration for Fairfax County's Homeless Management Information System (HMIS). This position works in an o ffice environment where security, responsibility, and accountability are of the highest importance. Duties include:

  • Supports five user committees responsible for governance of an application designed to collect data for programs serving clients in more than fifteen Fairfax County agencies and non-profit partners.
  • Plans, develops and delivers trainings related to the HMIS and Share Point site.
  • Develops and maintains SharePoint site containing full documentation and resources supporting HMIS work.
  • Conducts data validation, data analysis, acceptance testing and develops system documentation for the HMIS


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus six months of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.

CERTIFICATES AND LICENSES REQUIRED:
Not applicable.

PREFERRED QUALIFICATIONS:
  • Bachelor's degree or higher in a related field.
  • Experience supporting homeless services.
  • Experience providing technical assistance; tracking and reporting data using a database; training planning, development, and delivery; data entry troubleshooting, data integrity and data quality maintenance; documentation of system configuration; experience supporting users groups responsible for governance of an application; system administration support.
  • Must have strong interpersonal skills and a patient approach to customer support and troubleshooting.
  • Ability to provide technical assistance by telephone, email, and face-to-face contact is essential.

NECESSARY SPECIAL REQUIREMENTS:
  • All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.
  • The appointee to the position must satisfactorily complete a criminal background check.

PHYSICAL REQUIREMENTS:
Job is generally sedentary in nature; however, must be able to stand, sit and walk as needed to perform core job functions. Must be able to bend and carry items up to 15 pounds. Visual acuity is required to read data on computer monitor. Must be able to operate keyboard-driven equipment.All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:

Panel interview.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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