Human Resources, Strategy and Delivery Lead

Capital One
Vienna, Virginia
Sep 23, 2021
Oct 22, 2021
Full Time
Towers Crescent 2 (12067), United States of America, Vienna, Virginia

Human Resources, Strategy and Delivery Lead

Our Performance and Talent Management team is on a mission to create a more Simple, Empowering, Transparent and Inclusive experience for all associates. We are looking for a Delivery Lead to join our newly established Executive Talent team, where you'll have an opportunity to define and drive an enterprise-wide agenda and manage a broad range of high-visibility projects.

As a Delivery Lead, you'll swarm on our most critical executive talent opportunities, both supporting holistic delivery at scale and driving new experiences to the Enterprise. You will bring both strategic structure and big picture perspective to key initiatives, all while making progress towards our long term vision. You will be responsible for driving critical work forward, making connections across cross functional teams, communicating progress, removing impediments and helping teams deliver a great associate experience across the Enterprise. You are both scrappy and resourceful, creative and driven - and excited to make a difference.

The Delivery Lead must have the ability to take a holistic, integrated approach to drive critical talent work to customers, leading multiple efforts from design to delivery. They will build rapport across a vast array of partners and stakeholders by leveraging excellent communication skills, proactively addressing dependencies, and inspiring action amongst their team.

Main Responsibilities:
  • Develop and be accountable to drive an integrated Executive Segment strategy and roadmap, in partnership with Executive Talent team
  • Create structure, channels, and frameworks to formulate at the onset and evolve this work while bringing transparency within and into the team
  • Facilitate and enable team productivity including identification of key dependencies and resources needed to execute on prioritized efforts
  • Collaborate with peers, partners and stakeholders to elevate projects in flight and gather critical context
  • Build, monitor, and analyze feedback and effectiveness metrics
  • Look ahead to identify obstacles and make recommendations to drive future improvements to enhance impact, value and sustainability

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 3 years of experience in project, program, process or product management

Preferred Qualifications:
  • At least 2 years of experience as a Delivery Lead
  • Experience collaborating in a matrixed organization
  • Impeccable judgment, relationship building skills, and customer focus
  • Ability to balance the needs of the organization, leaders and associates to deliver against a robust cross-functional agenda
  • Ability to identify, analyze, and solve problems and thrive in ambiguity
  • Passion for learning with a growth mindset

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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