Program Manager (Open to both U.S. Citizens and Federal Employees)

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 23, 2021
Closes
Sep 24, 2021
Hours
Full Time
Duties

Summary

The incumbent in this position serves as the Deputy Director, Office of Defects Investigation (ODI) at the National Highway Transportation Safety Administration (NHTSA). The office is responsible for identifying, investigating, and monitoring recalls of safety-related defects in motor vehicles and items of motor vehicle equipment under the authority of the National Traffic and Motor Vehicle Safety Act of 1966, as amended.

Learn more about this agency

Responsibilities

As a Program Manager, you will be responsible for:
  • Directly supervising and directing operational activities in all nine ODI divisions. Setting performance objectives and plans for the nine ODI Division Chiefs, evaluating performance, providing guidance and oversight in all activities including investigative operations, data and statistical analyses, budget tracking, contracts, internal/external correspondence, process improvements, quality assurance, training and all other aspects of office operations in support of its mission.
  • Devising and executing an operational construct responsive to process improvement, Office of Inspector General (OIG) Recommendations and advances in automotive technology, in accordance with Departmental and Agency directives and ODI Director's strategic vision.
  • Increasing and maintaining awareness of ODI by overseeing outreach activities with the Office of Communications, prioritizing and managing ODI's outreach budget, resources, and activities, developing and implementing a proactive media strategy, and coordinating management of website external and internal content. This includes supporting an increase in recall completion rates by directing the Recall Management Division Chief to increase public awareness of ODI's recall program and the importance of consumer response to notices.
  • Developing networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Taking a long-term view, builds a shared vision with others, acts as a catalyst for organizational change. Influences others to translate Agency and ODI Director's vision into action.
  • Managing all Office of Inspector General (OIG) audit-related requirements and recommendations (from 2015, 2016 and 2018) including process standardization and documentation, implementing recurring training plan for ODI staff personnel, implementing and maintaining all associated standard operating procedures and assessing quality metrics for monitoring office performance.
  • Coordinating ODI comments on all internal and external document review including research reports, rulemakings and front office memos/reports.
  • Ensuring and maximizing the quality, efficiency, objectivity, utility and integrity of ODI processes and information dissemination consistent with Office of Management and Budget guidelines.

The ideal candidate must have strong communication and organizational skills, and is comfortable presenting ODI information to managers and executives in the department and agency. NHTSA is looking for an experienced professional with expertise in planning, conducting, and completing data analysis projects.

Travel Required

Occasional travel - Some travel is required.

Supervisory status
Yes

Promotion Potential
15

Requirements

Conditions of Employment

  • You must be a U.S.Citizen and eligible for consideration.
  • You must meet specialized experience to qualify.
  • Required documents must be submitted by the closing date.
  • Submit application and resume online by 11:59 PM EST on the closing date.


CONDITIONS OF EMPLOYMENT:
  • SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
  • SUPERVISORY PROBATIONARY PERIOD: You must complete a one-year supervisory probationary period (unless already completed).
  • TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
  • DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed).


Qualifications

To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration.

To qualify for the Grade 15, you must have at least one year of specialized experience equal or equivalent to the GS-14, it must include:
  • Experience directly leading, managing, or supervising professional staff.
  • Experience working with motor vehicles and motor vehicle equipment.
  • Experience in large scale databases and complex data.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
  • Demonstrated expertise or aptitude in directing and managing human resources and working effectively with individuals of various disciplines, including the ability to acquire and administer human, financial, material, and information resources in a manner that maximizes employee potential, which instills public trust and accomplishes the organization's mission.
  • Demonstrated ability to manage technical and information resources for complex operational analysis.
  • Demonstrated knowledge of and expertise in applying the principles, theories, data analytic procedures and tools for operations management that will be used to improve the operational systems, processes, and policies that are needed to identify potential risks in the design and/or operation of motor vehicles and motor vehicle equipment.
  • Demonstrated ability to effectively communicate with staff and with all stakeholders, including federal, state, and local officials, private sector, non-profits, academic institutions, and the public.
  • Demonstrated ability to plan and implement a program for the management of a technical operation.


  • For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4

    Applicants must meet all qualification requirements by the closing date of this announcement.


    Education

    This job does not have an education qualification requirement.

    Additional information

    This vacancy may be used by any DOT agency to fill similar positions within 90 days.

    The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family .

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

    To compete with U.S. Citizens: If you meet the qualification requirements, your application will be placed in one of four categories: Platinum, Gold, Silver or Bronze, which is based upon your responses to the vacancy questions. Within these categories, applicants eligible for veteran's preference that have provided supporting documents will receive selection priority over non-veterans. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position.

    To compete with other competitive status government employees: If you meet the qualification requirements, your application will be scored based upon your responses to the vacancy questions. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.

    Eligible Federal employees also seeking consideration for noncompetitive reassignment for this position, must indicate interest in the assessment. In eligibility question 14: select Yes/Other/Former Incumbency of a Position brought into the Competitive Service. Noncompetitive federal candidates must have competitive status on a SF-50, meet minimum qualifications, have served at the same grade or higher, and held or exceeded the promotion potential of this position.

    All applicants: Your application will be rated on the extent and quality of your experience, education and training relevant to the position. The answers you select in the on-line process must be substantiated in your application package. If upon review, it is determined that your described work history, competencies, and/or supporting documents do not support your answer choices, your application may be updated on your behalf or you may not be referred to the selecting official. Please ensure that your work history provides enough details to support your answers. The Automated Staffing Office is ultimately responsible for determining your final rating.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Other

    Drug test required
    No

    Position sensitivity and risk
    NCS/High Risk

    Trust determination process
    Suitability/Fitness

    Required Documents

    RESUME - All applicants must provide a resume created within USA Jobs Resume Builder, that shows relevant experience, education and support the required specialized experience. Formatted resumes can by uploaded later in the application process.

    TRANSCRIPTS are REQUIRED if there is a stated education requirement for the series OR if you are substituting education for experience. The transcripts need not be official, but must show that you meet the stated education requirements, including specific major or class requirements.
    • If you have already qualified and worked in the federal service in this series, you may provide an SF-50 in lieu of transcripts.

    PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and forwarded to the selecting official in consideration of your application. To receive credit, submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. performance awards, special act or achievement awards, quality step increases, etc.).

    VETERANS: Your last DD214 (member 4 copy), Certificate of Release or Discharge From Active Duty, that shows the type of discharge and all dates of active duty is required to verify your eligibility.
    • If applying to a vacancy opened to all US Citizens under category rating and wish to be considered as a preference eligible, you need to submit a copy of your DD214 (member-4 copy).
    • If claiming preference eligibility as a disabled veteran, you must submit proof of entitlement of this preference which is normally a valid letter from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. An SF-15 is desired, but not required.
    • If applying to a vacancy opened Status and you are requesting consideration under Veteran's Employment Opportunity Act (VEOA) ( https://www.fedshirevets.gov/job/shav/#veoa ), you need to provide a copy of your last DD214 (member-4 copy), which verifies your military service dates, reason for separation, OR certification of separation that shows a discharge date within 120 days of the closing of this announcement, and eligibility for consideration under the Veterans Employment Opportunity Act.

    FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50, current SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks' time-in-grade requirements. https://www.usajobs.gov/Help/working-in-government/service/SF-50/

    NON COMPETITIVE APPLICANTS: If requesting concurrent consideration for Non-competitive (NC) appointment eligibility, you must provide the appropriate SPECIAL APPOINTING AUTHORITY DOCUMENTS, such as PCS orders (military spouse) describing move & marriage certificate; letter from VA or DD214 describing 100% disability of spouse; letter from State Vocational Office certifying disability (schedule A), etc. For more information, visit military spouse NC appointments or Persons with Disabilities NC appointments.

    DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85 or falling in the Gold Category) and provide all of the following documents:
    • your most recent performance appraisal,
    • the proof of eligibility letter from the Agency, and
    • your most current SF-50, displaying current series and grade.

    Displaced employees may be eligible for ICTAP or CTAP priority consideration. For more information, please review the OPM Employee's Guide to Career Transition .

    Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

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