Deputy Chief Human Capital Officer

Washington, D.C
Sep 23, 2021
Oct 01, 2021
Executive, Chief
Full Time


You are an ambidextrous leader moving between the big picture and details primed to lead large-scale strategic employee recruitment plans, spearhead DEIA initiatives, serve as a principal advisor on enterprise-wide workforce analysis, modernize human capital operations, and more! Your contributions will play a pivotal role in how we grow the national service network, at a time when our nation needs it most.

Learn more about this agency


Note : This position is designated as a full-time telework position on a temporary basis due to COVID-19 and may transition to onsite work when the office fully reopens.

AmeriCorps (formerly the Corporation for National and Community Service) is a small, independent Excepted service Agency with an Alternative Personnel System, and a staff compliment of approximately 500 employees.

The Deputy Chief Human Capital Officer is a working supervisor responsible for providing strategic human capital planning for, and the administration of, the Agency's employment, classification, talent development, benefits and retirement, payroll, leave and human capital information systems. Primary responsibilities include:
  • Directs the strategic human capital, employment, benefits and retirement, and human resources information systems and payroll processing functions in the Office of Human Capital. Actively participates in the development of OHC goals and monitors the Office's progress toward achieving its goals. Periodically evaluates and makes adjustments in the direction of the affairs of the Office. Actively participates and represents OHC in resource planning to ensure that budgetary and human resource needs support goal achievement.
  • Advises and assists the CHCO in the planning, development and execution of Corporation human resource policies and programs. Evaluates the Corporation's compensation and alternative personnel system, making recommendations to align human capital decisions with desired workforce characteristics to meet strategic needs.
  • Conducts and implements results from organizational assessments, workload analyses, competency assessments, or other similar human capital evaluation activities to provide recommendations for Corporate-wide or program or office specific workforce challenges. Using workforce or demographic data, employment trends, employee viewpoint or other similar surveys to compile profiles or data analyses to guide human capital management decision-making processes.
  • Recommends and implements strategies and drafts or amends policies and processes to ensure that the Corporation's human capital initiatives are consistent with law and contribute to building a diverse, engaged, high-performing workforce. Leads business process re-engineering efforts as needed to improve office efficiency and effectiveness.
  • Represents the CHCO in conferences and negotiations with Agency officials at all levels, and other Federal agencies or groups, on critical matters relating to human resource management and policy matters with authority to speak for the CHCO on all program related matters.
  • Designs and maintains a variety of metrics to track the Corporation's human capital progress. Researches innovative human capital practices in other Federal agencies, as well as in the private and non-profit sectors, and recommends the implementation of practices to improve existing human capital programs or operations.
  • Manages and supervises subordinate teams of professional and support personnel performing classification, employment, employee development, payroll and information systems, as well as benefits and retirement functions.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a United States Citizen
  • Merit Promotion applicants must submit a SF-50 to verify Status and grade
  • A two year supervisory probationary period is required for new Federal supervisors
  • Must be telework ready. Note: This position is designated as a full-time telework position on a temporary basis due to COVID-19 and may transition to onsite work when the office fully reopens.
  • Satisfactory completion of a background investigation


This is a working supervisory position that requires hands-on, multi-tasking experience. Applicants must have one year of specialized experience comparable in scope and responsibility to, at least, the lower range of the NY-4 pay band, which would be at, or equivalent to, the GS-14 in the Federal Service. Specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the positions and that is typically in or related to the work of the position to be filled. Specialized experience must include all of the following:

1) Experience supervising staff who execute Human Capital operations and programs including Federal recruitment, staffing, position classification and management.
2) Active participation in the strategic human capital planning process; and
3) Experience developing, implementing, and evaluating Federal Human Capital policies and programs; and
4) Experience in at least 1 of the following Federal functional areas: Leave and Payroll, Benefits, and/or Training and Employee Development

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.

Such experience must be clearly documented in the applicant's resume.


Education may not be substituted for experience for this position.

Additional information

If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Veteran's Preference: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in "Required Documents."

Special Employment Consideration: Persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the Armed Forces, VISTA volunteers, some Peace Corps employees and returning Peace Corps volunteers are examples of individuals who are potentially eligible for noncompetitive appointment. If you are eligible and would like to be considered for one of these noncompetitive appointments, applicable documentation that supports your eligibility must be submitted with your application package.

Ethics Requirement: Our Agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 U.S.C. 201-209) and the Standards of Ethical Conduct for Employees of the Executive Branch (5 C.F.R. part 2635). Additionally, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) or Public Financial Disclosure Report (OGE Form 278e) within 30 days of your appointment date and on an annual basis thereafter.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
  • Managing Human Resources
  • Technical Competence
  • Written Communication

Important Note: Your resume must support your answers to the job specific questions. High self-assessment on the Occupational Questionnaire that is not supported by the information in your resume or supporting documents can/will result in elimination from further consideration. If you do not answer all of the job specific questions you will not be considered. Incomplete applications (resume and required supporting documents) will be considered ineligible.

Qualified applicants will be placed in one of the following three categories:

1 - Qualified Category - Meets the minimum qualification requirements as described in the Qualifications section of this announcement.
2 - Well Qualified Category - Meets the minimum qualification requirements and demonstrates proficiency based on the answers to the job specific questions.
3 - Best Qualified Category - Meets the minimum qualification requirements and demonstrates high level proficiency based on the answers to the job specific questions.

NOTE: Status candidates will be considered under the provisions of the Corporation's Human Resources system which allows for:
1) Non-competitive referral of lateral candidates; and
2) The separation of status and non-status applicants for referral purposes.

Status candidates will be referred on one selection list only, i.e., either merit promotion or non-competitive. Nonstatus candidates who are eligible for Noncompetitive referral, e.g. Peace Corps, etc., will be referred under Noncompetitive procedures only. For Noncompetitive categories, See "Special Employment Consideration" below under "Other Information."

Background checks and security clearance

Security clearance

Drug test required

Required Documents

  • Resume showing relevant experience (cover letter optional);
  • Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point preference; DD-214 if claiming 5-point preference), if applicable;
  • For Merit Promotion Eligibility: SF-50, Notification of Personnel Action (must indicate tenure and position occupied), if applicable;
  • Documentation supporting eligibility for Non-Competitive appointment, e.g., Schedule A (severely disabled), eligible veterans (30-percent or more disabled), VISTA, Peace Corps, etc., if applicable

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