[Customer Service / Remote] - Anywhere in US / Up to $50K per year / Benefits (Health-Life-FSA-Retirement-PTO) / Mobile phone and internet allowance / MST schedule - As a Customer Experience Agent you'll: Provide fast, accurate and personalized communication to Slack users through: email, phone, live chat, and social media; Identify and surface individual customer trends and process improvements by collaborating with the team; Solve customer issues by developing expertise in relevant product areas and by learning to troubleshoot a diverse range of customer issues; Identify and surface individual customer trends and process improvements by collaborating with the team Hiring Fast >>