FT Customer Support Associate (Work From Home)
- Employer
- The Athletic
- Location
- Washington, DC
- Closing date
- Sep 23, 2021
View more
- Industry
- Other
- Function
- Help Desk Technician, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
You need to sign in or create an account to save a job.
[Customer Service / Remote] - Anywhere in US / Competitive Pay - As a Customer Support Associate you'll: Interact with customers to answer questions about billing, product, and other needs to help customers achieve the most enjoyment out of their subscription to The Athletic; Troubleshoot issues with account management; Educate customers on the features The Athletic offers; Process and manage refunds; Respond to public and private feedback from subscribers and writers; Monitor public reviews for both iOS and Android apps; Proactively improve the customer experience through upkeep of the Help Center Hiring Fast >>
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert