Part Time Sleep Specialist (Retail Sales Associate) - Tysons Corner - Tysons

Fairfax, VA
Sep 17, 2021
Sep 23, 2021
Full Time
Looking for a job to get you out of bed?About CasperCasper ( believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, and furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.Caspers Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the US After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, and announced the plan to open 200 stores across the country and in Canada. Join the Dream Team as the Casper family continues to grow!Retail AssociateAs part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, and hospitality-driven. This space (and you!) will help carve the path for Caspers offline footprint. Your role will be to help our guests feel right at home and discover the wonders of a good nights sleep.Nuts And BoltsThis is an hourly role based in our retail store. You must be available to work at minimum 3 days a week with weekend availability.We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.When youre not catching zzzs, this is what youll do:Provide exceptional service to every person that walks through our doorsFollow up with customers through clienteling and e-mail correspondenceHelp Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our productsMaintain the highest level of product knowledge and expertiseMaintain the visual integrity of the spaceCreate and process in-store salesProcess and receive inventory replenishmentsAssist with setting up and executing community programs and eventsRecord and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experienceOur dream candidate is Excellent communicator with a passion for peopleStrong written and oral communication skillsEffective and expedient problem-solver with a meticulous attention to detailPassion for Casper's core mission and valuesPositive attitude and feels there is no task too smallSelf-starter; entrepreneurial dispositionEager to be at the frontline of a fast-paced and growing brandMust understand and appreciate experiential retailAbility to lift 50 lbs. and be on your feet all dayby Jobble