This is a great opportunity to be a part of a successful Healthcare IT company experiencing significant growth. We have a proven product, brand-name customers, significant revenue and growth, and are backed by leading investors. Here you'll get to work with some of the smartest and most interesting people around; solving unique and complex challenges in healthcare on a scale matched by few companies.Over 300,000 healthcare professionals, 120,000 prescribers, 67,000 pharmacies and 260 of the healthcare IT vendors in the marketdepend on us every day to manage medicationsafety and efficiency, streamline care team communication and collaboration, reduce medical errors, and improve patient outcomes.Our culture is entrepreneurial, team oriented, collaborative, and fast-paced. If you get excited about stretching yourself in new ways, developing yourself to your fullest potential, and care about working with smart colleagues; we want to talk to you!OverviewThe Integration team is responsible for assisting clients with all technical aspects of integrating with DrFirst products. As a member of this team, you will define the integration requirements and maintain the associated technical specifications. You will also be responsible for keeping the specifications in sync with ongoing releases and tailoring them to be consumed effectively by our clients.As a Senior Integration Engineer, you will independently maintain customer relationships with strategic clients, guide customers through the integration of DrFirst products and advise customers on workflow, requirements, best practices, etc.Who will love this job:A driverwho works with purpose and passion; someone who will elevate our Integration Services team through new perspectives, ideas, and solutionsA trusted advisorand leaderwho sets a high bar and liaises effectively with internal and external business partners and customersA collaboratorwho recognizes the value of working with customers and key stakeholders across the organizationA strategic operationalistwho will work directly with Partners and Enterprise clients to provide leadership, consultation, and ongoing support of integration projectsA team playerwho is always willing to help the group and enjoys collaborating across the organization to resolving common challengesWhat you'll do:Leading:Own hands-on delivery of bringing multiple partner integrations through successful certification and beta client launches.Mentoring: Coaching and advising are an integral part of this role. We want people who want to share their experiences, best practices, and knowledge to elevate the team as a whole.Learning: Our team is full of life-long learners. We are looking for people who have a growth mindset, stay up on their craft, and always keep an eye out for whats next.Problem-solving: The problems we are solving are unique and complex. This takes critical thinking, root cause analysis, and issue dissection with the customer and DrFirst team to come up with the best solution. You will assist in resolving technical issues submitted by Partners and Enterprise clients. This will include working closely with our support team and managing escalations to development.Delivering Projects. We are committed to producing world-class services and products. You will be responsible for assisting with technical consultations to prospective customers with the Partners sales team and for managing internal technical projects on behalf of Integration Services. This requires working with managers from other divisions of DrFirst. Being skilled at managing competing priorities, pivoting and adjusting quickly, and thinking about the big picture are keys to success.Qualifications:Graduate degree or Undergraduate degree in engineering, computer science. information management or equivalent experience in implementing IT solutionsAt least three (3) years of professional experience in the IT industry; experience with healthcare IT is a plus but not requiredAt least two (2) years of experience in web-based programming or a role involving drafting user stories and technical requirements for developersProfessional hands-on experience in XML, JSON, HL7, and other API-based integrationsWorking knowledge of SDKs along with SaaS and client-server architecturesExcellent analytical abilities and strong communication skillsExperience with various IT project lifecycle processes and Agile methodologyTrack record of leading and managing complex customer relationshipsWorking knowledge of networking and familiarity with various protocols such as HTTP, HTTPS, TCP/UDP, SSL certsDemonstrated work experience in hands-on technical project delivery with internal and/ or external customers covering full project lifecycle from kickoff to deliveryExperience supporting sales activities as a technical resource is desirableDemonstrated work experience in documenting processes and technical implementation guidesFamiliarity with Confluence, Jira, and/ or Zendesk is plusby Jobble