Towers Crescent (12066), United States of America, Vienna, Virginia

UI Designer

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Servicing Intelligence team is responsible for creating and curating associate-facing tools used to develop intelligent customer experiences across Capital One using cutting-edge Artificial Intelligence and Machine Learning technologies.

In your first 30 days you can expect to be inundated with information about the platform and what it needs to scale and succeed through the next decade and beyond. You will work closely with Design, Product, and Tech to create experiences that address immediate needs, while anticipating future possibilities and problems over the horizon. At Capital One we value a well-rounded skill-set, you need to have the ability to move agilely through the ever-evolving technical space that is AI, and the soft-skills to interface with co-workers across departments and lines of business.

Additionally, as a Senior Associate on this team, you will:

• Contribute to projects through discovery, synthesis, ideation, design, and testing of new product and service concepts.
  
• Use a breadth of methodologies (design research, collaborative work sessions, prototyping) to deliver to project objectives in changing business contexts.
  
• Develop new product/feature concepts, frameworks, portfolio/product prioritization, roadmaps that help drive strategic definition of the desired experience
  
• Translate insights and strategy into concept prototypes to communicate your vision through your artifacts.
  
• Translate user needs, style guides, and requirements into elegant solutions for complex problems.
  
• Provide design/UX direction for development, testing, and refinement of digital and service prototypes
  
• Use visual and tangible storytelling to share your discoveries, influence stakeholders and create energy around an idea or an initiative
  

What You'll Bring:

• A portfolio that highlights strong web experience designing for data intensive applications at scale
  
• Strong visual UI/UX experience
  
• Ability to work with low fidelity and high-fidelity deliverables
  
• Experience creating prototypes that showcase design concepts and interaction patterns
  
• Experience working in an Agile/Scrum development process
  
• Experience creating prototypes at various levels of fidelity to articulate and test user flows, UI design, and/or UI animation using modern tools (e.g., InVision, Figma, Flinto, Pixate, UXPin, Keynote, etc)
  
• Excellent problem-solving and relationship management skills
  
• Ability to clearly communicate your design decisions with partners and influence the shape of the product using research, user journeys, interactive prototypes, and high-quality wireframes
  
• Ability to advocate the value of Design, and inspire partners and teammates through elegant presentation and storytelling capabilities
  

You're a good fit if you:

• Enjoy working as part of multi-disciplinary teams and influencing the design perspective while balancing business and technical needs and constraints
  
• Are comfortable navigating through ambiguous problem spaces in pursuit of clarity and concrete outcomes
  
• Use design to communicate complex concepts simply and always strive to make things tangible, whether they're conversations, frameworks, or ideas
  
• Stay on top of the latest technology trends and are up for the challenge of finding ways to responsibly use those technologies and techniques
  
• Are comfortable working with data as a raw material. You think carefully about presenting it in a way that helps users focus on what's important
  
• Actively seek out ways to elevate others and add to the culture of any team you are a part of
  

Basic Qualifications
• At least 2 years of experience with User Experience design
• At least 2 years of experience with Data Visualization
• At least 2 years of experience using UI design tools
• At least 2 year of experience with prototyping tools

Preferred Qualifications
• Bachelor's or Master's degree in a design or related field
• At least 2 years of experience working with Enterprise teams
• At least 2 years of agency experience
• At least 2 year of experience with Design Thinking, Lean UX, or similar framework that focuses on defining user needs early
• At least 2 years experience with illustration and storyboarding

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).