Senior Manager, Project Management, Commercial Strategy & Transformation - NYC, NY / McLean, VA / Ri

Capital One
McLean, Virginia
Sep 22, 2021
Oct 21, 2021
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Senior Manager, Project Management, Commercial Strategy & Transformation - NYC, NY / McLean, VA / Richmond, VA

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.

Senior Managers on the Commercial Strategy & Transformation team focus on translating the Commercial Bank's top initiatives from strategy into transformation. They lead programs that are outsized in nature and are typically cross-functional, spanning across multiple lines business and horizontal teams. Associates need to demonstrate independence in solving complex problems and be seen as trusted advisors who help influence strategy development and execution. The associates will conduct and coordinate analysis that supports the development and execution of corporate or business strategy. They regularly integrate and influence multiple workstreams and are seen as strong Program Leads by our business and strategy partners in developing and delivering large scale initiatives. Associates will be expected to distill big picture intent, articulate the strategy into tactical requirements and implementation plans, and communicate results to senior leadership.

  • Consult with business partners (Corporate Banking, Commercial Real Estate, Underwriting, Capital Markets, Treasury Management, Risk and Operations) to understand complex problems and focus on bringing issues to resolution, influencing, and escalating as necessary to meet timelines. Includes clarifying and defining transformation requirements/scope for cross-functional problems.
  • Conduct independent research and analysis to solve ambiguous problems. Work with transformation teams to develop recommendations to clients (e.g., senior management and/or executives) enabling them to make key business decisions.
  • Own high impact transformation initiatives and contribute to the overall outcomes, definition, scope, design, and delivery.
  • Manage multiple initiatives simultaneously using strong time management and prioritization skills.
  • Distill big picture intent into tactical requirements and implementation plans.
  • Create and deliver presentations to senior management. Guide and influence senior management discussions and decisions.
  • Create overarching roadmaps, communication and change management plans.
  • Responsible for day-to-day delivery aspects of the initiative; defining program scope, establishing success metrics, tracking key decisions, documenting issues and risks, and establishing accountabilities.
  • Responsible for timely completion of all deliverables and initiative intent
  • Develop expertise in departmental processes and procedures through participation in change initiatives and a willingness to learn.

Basic Qualifications:
  • Bachelor's Degree or Military experience
  • At least 3 years of leading large transformation initiatives
  • At least 1 year of People Management experience

Preferred Qualifications:
  • Masters Degree or MBA
  • At least 5 years of experience leading large scale and complex transformations
  • At least 2 years of People Management experience
  • At least 3 years of Corporate Strategy Consulting experience
  • At least 3 years of Financial services or banking industry experience
  • Agile, PMP, Change Management, Lean, and Six Sigma certifications
  • Exceptional communication and collaboration skills
  • Excellent problem solving and influencing skills
  • Executive communications and presentations

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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