Business Operations Manager

Herndon, VA
Sep 21, 2021
Sep 23, 2021
Full Time
Who are we?At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at one sentenceA trusted advisor to the unit's leadership team, provides leading business & operational support across the unit's functional teams to ensure that the business is running on the specified cadence to achieve defined goals. Ensures collaboration between the unit's functions. Facilitates and leads various internal projects/ strategic initiatives. What will your job look like?You will collaborate with key stakeholders and leaders to facilitate the success of operational plans and business programs, ensuring that the business and operations of the unit are running on the specified cadence and delivering on commitments.You will provide essential business operational support as well as acting as a sounding board for business issues, adding value to leadership discussions, operational discussions, etc.You will facilitate and maintain the budget process for the unit, including definition of strategy, objectives, detailed plans and KPIs and coordinating with different functions in the unit.You will interface between different functions in/across unit/s to identify and resolve significant and unique business issues, leveraging his/her understanding of strategic priorities.You will lead the execution of various special projects/ task forces/ business improvement initiatives as requested by senior management.You will act as the liaison with different functions to ensure that there are uniform and streamlined processes in the unit.You will compile information and results from different sources and provides reports and analyses across a range of topics when required.You will ensure that there is adequate communication both between and among the various functions within the unit.You will be a coach and a mentor for both direct/ indirect reports-while attracting, developing, and retaining talent. Will create an engaging environment, will set and guides individual goals, performance objectives and growth opportunities of your team. All you need is Bachelor's Degree in Industrial Engineering or Economics Minimum of 8 years' experience in project management / finance / planning and control management Managerial experiencePrevious experience as a Business Operations Lead or in a similar roleGood knowledge of operations managementGood Mobile Industry knowledge and/or experienceExperience with forecasting models and budget managementExperience with databases and project management software - Power BI, Tableau,..The ability to interpret financial data and allocate budgetsExceptional communication skillsExperience creating and improving processes to maximize efficiency or reliability, while adapting to fast-paced changing prioritiesAbility to manipulate data quickly through ExcelPMO CertificationLocation Preference -Herndon, VA officeWhy you will love this job:You will be a total influencer and trusted advisor across functional teams to make sure the business is achieving goals on a strategic level.You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional developmentYou will have the opportunity to work in multinational environment for the global market leader in its fieldAmdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce