Formative is looking for a qualified Community Manager to join our team. If you are a tech-savvy professional, experienced in community building, social media, PR and promotional events, we would like to meet you. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a 'people person' with great communication skills and the ability to moderate online and offline conversations with our community of educators. Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.ResponsibilitiesDevelop ambassador/certification programs for top teachers and school leaders, leveraging their passion as the foundation for our communityOrganize and participate in events to build community and boost brand awarenessBuild relationships with customers, potential customers, and industry professionalsSet and implement social media and communication campaigns to align with marketing strategiesProvide engaging text, image and video content for social media accountsRespond to comments and customer queries in a timely mannerMonitor and report on feedback and online reviewsCoordinate with Marketing team to ensure brand consistencyLiaise with Development and Sales departments to stay updated on new products and featuresCollaborate with Implementation and Success departments to stay informed of customers needsStay up-to-date with digital technology trendsRequirementsMinimum of 1 year experience as community manager in EdTechExperience launching community initiatives (eg building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)Ability to identify and track relevant community metrics (eg repeat attendance at events)Excellent verbal and written communication skillsHands-on experience with social media management for brandsAbility to interpret website traffic and online customer engagement metricsKnowledge of online marketing and marketing channelsAttention to detail and ability to multitaskBonus points if you have Walked a mile in the shoes of a teacher Knowledge and understanding of the K-12 landscape and unique needsImplemented strategies that led to exponential outcomesWhat's the Formative story?Our co-founder, Craig Jones, was a middle school science teacher at a struggling public school in South Los Angeles. Thanks to a school grant, he was able to work with a class set of used laptops every day. Initially, Craig patched together some basic software, a student response system and a lot of spreadsheets to help understand his students' strengths and weaknesses to learning standards. The technique of daily formative assessment, more targeted intervention, and faster feedback ultimately led to record-breaking academic outcomes.After four years in the classroom, Craig went to grad school at UCLA where he met Kevin McFarland, his roommate, and soon-to-be co-founder. Together, Kevin and Craig envisioned a world where faster formative teaching practices could replace traditional end-of-year summative assessments. After multiple research initiatives, prototypes, and the help of countless individuals, Formative (goformative.com) was launched in January 2015.Today, teachers from over 10,000 school districts across the US and the world have signed up for Formative, driving thousands of learning institutions to upgrade to more powerful partner status. When surveyed, 90% of teachers reported that they believe using Formative improved student achievement, and 97% of students report more confidence in their understanding of the material. We are on a mission to bring this transformative learning approach to more teachers and students and to contribute to a stronger education system. Are you interested in making a big difference for teachers and students? Join us!BenefitsWork with a rapidly growing and amazing team passionate about making a difference for teachers and education!Remote position within the USHealth, dental and vision insuranceHealth Savings Account and Flexible Spending AccountGenerous 401k Company MatchCompany stock ownershipFlexible Paid Time OffPaid Parental LeavePaid HolidaysFormative is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.