IT Specialist (Network)

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 21, 2021
Closes
Sep 25, 2021
Hours
Full Time
Duties

Summary

This position establishes the Network Engineer position within Digital Solutions division (TDS) within the Office of the Treasurer. The Operations team within TDS, called TDS-OPS, serves as the focal point for IT infrastructure needs and maintains and secures the operational posture of the Gallery's enterprise and mission critical systems. The Network Engineer reports to the TDS-OPS manager.

Learn more about this agency

Responsibilities

The incumbent:

Install, configure, maintain and evaluate enterprise network infrastructure and support systems, in a geographically distributed environment; troubleshoots the network issues with diverse scope in 24x7 365-days/year environment; and conduct day to day administration, design, configuration, implementation, troubleshooting and monitoring of the enterprise network infrastructure.

Analyze and define network requirements, creating network designs and managing projects. Assist with network architecture design, feasibility, and cost studies.

Establish and maintain network performance. Diagnose and resolve network-related problems. Secure network by enforcing security policies and monitoring compliance.

Proactively monitor enterprise network using available tools (e.g., SolarWinds, Nagios, Cacti, etc.) for potential network issues and taking corrective actions. Systematically log and troubleshoot network issues.

Travel Required

Not required

Supervisory status
No

Promotion Potential
11

Requirements

Conditions of Employment

  • U.S. Citizenship or National
  • Subject to background/suitability investigation.
  • Selective Service Registration is required for males born after 12/31/1959.


Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

  • There are no special physical demands.

    The National Gallery of Art provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify us. The decision on granting reasonable accommodation will be made on a case-by-case basis.

    Qualifications

    Candidates must meet the Qualification Standards Handbook requirements for GS-2210-11.

    Specialized Experience Statement :

    NF-11: Candidates must possess at least one year of specialized experience, equivalent in responsibility to the NF-9 level in the Federal service, managing an enterprise level network that includes defining business requirements, carrying out a full range of network infrastructure management, engineering and support functions, isolating new issues and conditions, resolving critical problems, as well as developing, testing and implementing new technologies.

    Other Relevant Eligibility Criteria : At least 3 years of hands-on experience managing network routers, switches, firewalls and Wi-Fi devices using technologies from Cisco, Juniper, FortiGate and HP, in an environment with complexity similar or greater than Gallery's environment. Must have hands-on knowledge of transmissions protocols, broadcasting, switching, control, and management including: TCP/IP, DNS, DHCP, IP addressing, Experience with using network troubleshooting tools such as Wireshark and Putty segmentation, routing, BGP, OSPF, NAT, Cisco IOS, FTP, SSH, Telnet, windowing systems, fiber channel, iSCSI. Experience with Microsoft Visio for maintaining network architecture and proficient with Microsoft Office suite of products for technical documentation. CCNP certification is required. Positive education experience is preferred.

    Candidates must reflect in their submitted USAJOBS résumés the possession of this specialized experience. If their résumé does not include such specialized experience, they will be ineligible for this position.

    Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates. Candidates should ensure their résumé and submitted materials clearly demonstrate possession of these factors to receive maximum employment consideration.
    • Technical knowledge, education, certification and hands-on experience to independently maintain, troubleshoot, and support Gallery's network.
    • Comprehensive knowledge of, and skill in applying network operations, management, and maintenance methods and concepts; network architecture principles and concepts; and quantitative and qualitative analytical reasoning sufficient to serve as network administrator.


    Education

    This position has a positive education requirement, you may submit copies of your transcripts or a course listing. You must provide documentation supporting your education claims.

    Education must be obtained from an accredited institution recognized by the U.S. Department of Education.

    Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website .

    Additional information

    • The National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

      • More than one selection may be made from this vacancy announcement.

      • Some positions may require completion of a probationary period of up to 1 (one) year.

      AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION.

      • All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register . If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

      EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement

      Reasonable Accommodation Policy: https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement

      Veterans Information: https://help.usajobs.gov/index.php/Veterans_Information

      Selective Service Registration: http://www.sss.gov/


    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Best-qualified candidates will be determined by their personal, educational and work experience indicated in your résumé and in their supplemental information relative to the factors listed above.

    If your resume is incomplete or if you fail to submit all required documentation before the vacancy closes, you may be rated "ineligible", "not qualified", or your evaluation rating may be adjusted accordingly.




    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Other

    Drug test required
    No

    Position sensitivity and risk
    Non-sensitive (NS)/Low Risk

    Trust determination process
    Suitability/Fitness

    Required Documents

    Please carefully review the following list to determine what documentation you need to submit.

    Some documents may not apply to all applicants. If you are unsure, click the link for each document type to read more.

    ALL APPLICANTS: You must submit a resume supporting your specialized experience and responses to the online questionnaire.
    • Your resume should list all work experience (paid and unpaid); you should list the full name and address of the each employer.
    • Your experience listing should show the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
    • Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
    • For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.
    • It is important that your resume is complete and thorough. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.

    If specific educational requirements are indicated for this vacancy: Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.

    Current and former Federal employees: Most recent SF-50 (Standard Form 50 - Notice of Personnel Action).

    To properly verify status eligibility, your SF-50 must show the following. If you do not submit an appropriate SF-50, we cannot verify your status eligibility!
  • Full position title;
  • appointment type;
  • occupational series;
  • pay plan, grade, and step;
  • tenure code; and
  • service computation date (SCD).

  • Displaced Federal employees: To be considered CTAP/ICTAP eligible, you must submit documentation verifying your involuntary separation and CTAP/ICTAP status. Please see the OPM Guide to Career Transition for more information.

    Veterans: Veteran eligibility documentation (DD-214, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency which will allow you to apply under the (Veterans Opportunity to Work) VOW to Hire Heroes Act of 2011 .

    Persons with Disabilities: Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits is required.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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