Information Technology (IT) Specialist (Business Intelligence)

Arlington, Virginia
Sep 21, 2021
Sep 25, 2021
Analyst, IT
Full Time


The USPS OIG is seeking a highly qualified applicant to fill our Information Technology (IT) Specialist (Business Intelligence), position in the Office of Chief Information Officer (CIO) located in Arlington, VA.
Learn more about this agency


The successful candidate will be the expert technical authority responsible for the business intelligence reporting and analytics; responsibilities include design, documentation, development, modification, testing, installation, integration, implementation, and support of new or existing software used for reporting and analytics.

Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on09/24/2021 will be considered.

The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Specialist Band level, equivalent to a GS-14. The salary range for this position is $122,530.00 - $159,286.00. The salary figures include locality pay.

Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.
  • Responsible for translating complex data from multiple data sources into coherent enterprise-level reports, ad-hoc reports, and analytical dashboard to highlight key themes, findings, and business implications.
  • Responsible for maintaining and updating existing reports and dashboards.
  • Responsible for managing security within Power Bi Workspaces and developing Row Level Security within reports.
  • Responsible for using data literacy best practices (including data ethics, data security, and data management) when developing reports and dashboards.
  • Manages multiple parallel assignments and meet specified milestones.
  • Collaborate with internal customers and technical team members to assist with requirements definitions, solution designs, technical architecture, and delivery.
  • Coordinates with database administrators (DBAs) and application technicians when there are changes or issues related to data sets feeding reports.
  • Acts as an administrator for data analytics tools, such as Power BI.
  • Completes customer support requests and system troubleshooting. Interacts with and maintains effective working relationships with individuals, business stakeholders and subject matter experts to understand problems and needs.
  • Leads feasibility studies of new and emerging business intelligence technologies.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • Must be a U.S. citizen
  • Must be able to pass a drug screening and medical assessment questionnaire.
  • Must be able to pass a background investigation
  • Must be able to obtain and maintain Moderate Background Investigation security clearance
  • Must be able to obtain and maintain a government-issued credit card
  • May be required to successfully complete a 12-month probationary period



You must meet ALL of the minimum qualifications listed below.
  • Bachelor's Degree from an accredited college or university

  • At least 5 years of specialized experience in the Information Technology (IT) field responsible for business intelligence reporting and analytics; design, documentation, development, modification, testing, installation, integration, implementation, and support of software used for reporting and analytics.

  • Must possess the following:
    • Creativity
    • Initiative
    • Problem solving skills
    • Quantitative and qualitative analytical skills
    • Ability to work independently and on a team

  • Advanced degree in Information Technology Systems or related field
  • Knowledge and or experience in the law enforcement and/or audit industry

You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.
  • Demonstrated experience joining large amounts of data from variety of sources (Cloud and On Premise) into creative and informative visuals and reports using tools such as Power BI, Tableau, and SQL Server Reporting Services (SSRS).
  • Experience integrating Power BI with other components of the Microsoft BI Stack, with specific emphasis on Power Apps, Power Automate and Azure services.
  • Demonstrated experience writing advanced SQL queries, Data Analytics Expressions (DAX) and Power Query for the creation of views/tables, calculated columns, measures, relationships, functions and stored procedures.
  • Adept in designing and publishing reports, scheduling refreshes, and managing security for Power BI workspaces, reports, and dashboards.
  • Ability to translate business requirements into high-quality reports in a timely, efficient, and professional manner.
  • Ability to communicate effectively, both orally and in writing, to express and present ideas clearly and concisely to technical and non-technical staff.

You will no longer be considered for this position if you receive a zero (0) rating on any evaluation factor.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.


Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit:

Additional information

Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs:

Health, Dental, Vision, Life and Long Term Care Insurances with Flexible Spending options.

For more information about these programs visit

Retirement and Thrift Savings. For more information about these programs see and

Flexible Work Schedules. USPS OIG offers a range of family friendly flexibilities including flexible work schedules, telework and employee assistance programs.

Leave and Holidays. In addition to 10 paid holidays each year, you will earn 13 days of paid sick leave and 13 to 26 paid vacation days each year depending on your years of service.

For further information, please refer to our website at:

Fair Labor Standards Act (FLSA) Status: Exempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not).

This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to The decision on granting an accommodation request will be made on a case by case basis.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.

Background checks and security clearance

Security clearance

Drug test required

Required Documents

You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 2021-136-11223557-PC, by closing date 09/24/2021.

1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document).

    Certificates or Licenses, if applicable. Upload and save as "Other" document. Veterans Preference Documentation. If you are claiming veterans preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans preference eligibility including your VA letter, form SF-15 ( and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at, and can download a copy of their VA letter from (If applicable to you, you are required to upload each veterans' preference document and categorize as "DD-214" or "SF-15" or "Other Veterans Document") Reasonable Accommodation Documentation. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found at .
  • SF-50 if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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