Information Technology Specialist

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 21, 2021
Closes
Sep 24, 2021
Function
Administrative
Hours
Full Time
Duties

Summary

This position is located in the Hosting Services Branch (HS), within Infrastructure Services Division, Office of the Chief Information Officer (OCIO), at Peace Corps Headquarters, Washington DC. This position serves as a Senior CommVault/Disaster Recovery (DR) Administrator, and supports the global operations team.
Learn more about this agency

Responsibilities

The Information Technology Specialist performs the following major duties:
Responsibilities include configuring and deploying scalable backup solutions on premise and in the cloud platforms by revising and updating IT DR planning documents and processes, coordinating annual DR testing, and evaluating alternatives for improving DR solutions for the Peace Corps.

Disaster Recovery Administration
- Serves as the primary Backup system administrator for the agency administering CommVault and Backup Exec. Responsible for all aspects of backup administration such as scheduling back up jobs, monitoring backup job success/failure, patching and maintaining CommVault servers and hosts running backup exec. Accountability for integrating agency backup systems with storage and networks. Troubleshoot and resolve issues with CommVault and related systems.
- Ensures the integration of IT programs and services, and develops solutions to integration/interoperability issues.
- Implements security procedures and tools, and develops and documents systems administration standard operating procedures for the Peace Corps.
- Create/update detailed disaster recovery documentation for the backup infrastructure; create, manage, and update Peace Corps disaster recovery processes and documentation; plan for and coordinate annual Disaster Recovery test of Peace Corps domestic IT environment (on premise and in the cloud); document lessons learned and incorporate changes into the DR processes and documentation toward continuous improvement; and research, evaluate and recommend new approaches/updates for Disaster Recovery.

IT Project Planning and Management
- Plans and manages complex IT projects involving interrelated disciplines and multiple stages of the systems development lifecycle. Manages IT infrastructure projects for a division or bureau of an agency, and aligns the infrastructure with agency business requirements. Integrates systems analysis, software development, database administration, and customer support into the project plan.
- Identifies customer information systems requirements, and develops project estimates, schedules, and contingency plans. Recommends the overall project plan, budget, tasks descriptions, work breakdown schedule, and deliverables. Maintains liaison with customers on technical, management, and budgetary matters concerning specific aspects of the project.
- Analyzes information systems requirements, and integrates subsystems. Participates in change management by reviewing configuration change requests. Develops testing strategies, plans, or scenarios. Participates in milestone project reviews, and monitors project activities/resources to mitigate risk.
- Works with infrastructure and business application services to analyze system metrics and modify backup parameters for optimization as needed.

IT Research and Analysis Work
- Provides expert analysis and advice on complex program related information technology (IT) issues or problems where new analytical techniques must be developed to identify and evaluate findings. Based on operations and changing program requirements, identifies relevant issues. Collects relevant information from many varied sources, some of which are difficult to access. Makes authoritative recommendations.

Systems Testing and Evaluation
- Serves as a computer science expert in the design, development, test, checkout, and readiness of systems or equipment that involve new concepts and new and varied requirement problems. Acts as a technical specialist on the procedures, methods, and techniques used for checkout, acceptance testing, and preparation of software, systems, or hardware. Serves as an advisor to manufacturers, computer engineers, management, related organizations, or contractor personnel, giving authoritative advice relative to testing and evaluation. Performs additional data systems and analysis work.

IT Security Management
- Actively promotes and practices Information Technology (IT) security program functions including: ensuring appropriate use and security of IT systems; participating in IT security training opportunities; keeping the IT Security Program Manager informed of all IT security incidents in a timely fashion; and ensuring the overall Agency IT security goals are achieved.

Travel Required

Not required

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment


Conditions Of Employment
  • Applicants must be U.S. citizens.
  • You must successfully complete a background security investigation with favorable adjudication. Failure to successfully meet this requirement will be grounds for employment termination.
  • All Federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choosing.
  • A one (1) year trial period is required.
  • This is a bargaining unit position.
  • This position requires a Moderate risk public trust security background investigation.
Peace Corps Information
  • This is a Federal civilian job in the Excepted Service. PC employees are paid on the Foreign Service scale and employment is limited not to exceed (NTE) 5 years.
  • Qualified internal applicants will be given first consideration.
  • Additional hiring needs may be filled through this vacancy.
  • Peace Corps is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
  • Peace Corps is a drug free workplace and promotes a drug free environment.
  • Peace Corps is committed to maintaining a diverse and inclusive culture. Our goal is to attract and develop the best and brightest from all lifestyles and backgrounds. Peace Corps strives to create a culture of inclusion where individuals feel respected and are treated fairly in all aspects of differences. Our commitment is to make a difference in the lives of people around the world.
  • Peace Corps provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the hiring process, please notify the Office of Human Resources by calling 202-692-1200 or the Office of Civil Rights and Diversity on 202-692-2139. Decisions on granting reasonable accommodation are made on a case-by-case basis.


Qualifications

Specialized Experience:

You must meet the specialized experience at the grade level(s) in which you choose to be considered by 11:59 p.m. Eastern Standard Time (EST) on 09/23/2021 (the closing date of the announcement). You will receive credit for all qualifying experience, including volunteer experience. To ensure full credit for your experience, please indicate dates of employment by month, day, and year and the number of hours worked per week in your resume.

This vacancy is being announced at one (1):

FP-03
Qualifying experience for the FP-03 level includes one year of specialized experience at least equivalent to the FP-04 or GS-11/12 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes: experience maintaining, designing, planning, testing and implementing an Enterprise CommVault Backup Architecture; implementing disaster recovery plans; and developing contingency plans.

AND

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4.Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Additional information on qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at https://www.opm.gov/policy-data-oversight/classification-qualifications/

Time-in-Grade Requirements: Internal applicants and Federal employees who are currently holding, or who has held within the previous 52 weeks, a position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying FP-04 or GS-11/12. NOTE: All current or former Federal employees (including internal employees) must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure, and type of service (Competitive or Excepted).

All qualification requirements must be met by 09/23/2021 (the closing date of this announcement). Qualification claims will be subject to verification.

Please note:
Peace Corps employees are employed using the Foreign Service Salary Schedule (FP). The FP pay plan does not follow the same structure as the GS pay plan. In the FP pay plan, as the grade-level numbers decrease the level/pay for the position increases (the FP-09 is the lowest, entry, level/pay and the FP-01 is the highest, senior, level/pay).

Education

This job does not have an education qualification requirement.

Additional information

Intelligence Background Information

Peace Corps Manual Section 611 is applicable to this position. This section prohibits the employment of certain persons previously engaged in intelligence activities or connected with intelligence agencies within the past 10 years. If you have ever worked for the Central Intelligence Agency (CIA), you are not eligible for employment at the Peace Corps in any capacity, and you should not apply for employment.

Acceptance of employment with Peace Corps precludes employment by certain intelligence organizations for a specific period of time, determined by the employing agency, after Peace Corps employment ceases.

Applicants who are found to be otherwise qualified will be required to submit upon request in the future a completed Intelligence Background Questionnaire, or narrative signed statement, indicating whether the applicant has been involved in or has had any connection with intelligence activities or related work and, if so, the nature and dates of his or her involvement. Failure to meet this requirement will result in the applicant being rated ineligible for further consideration. If you have any other type of possible intelligence connection, your application will not be further considered until you submit this form. Except when the CIA or the National Security Agency (NSA) is involved (see below), if your connection with an Intelligence Agency involves an immediate family member who works or has worked in intelligence, the immediate family member should complete the form, not the applicant. Usually relying on memory is sufficient to answer most if not all of the questions.

If you have an immediate family member who works or has worked for the CIA, you should not give them this form to complete. Please contact your relative in person-not by phone, email, social networking, or any other means that is not in person- and ask him or her to contact the Office of General Counsel at the CIA.

If you or an immediate family member have been employed by or associated with the NSA, you or your family member must contact the NSA Prepublication Review Office at 443-634-4095.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated based on your resume, attached supporting documentation and your responses to the self-assessment questionnaire. Your materials will be evaluated to validate your possession of any required knowledge, skills, abilities (KSA) and/or competencies. The following competencies will be evaluated in the self-assessment questionnaire:
  • Information Resources Strategy and Planning
  • Information Systems/Network Security
  • Technical Documentation
  • Technical Problem Solving

Please note that a complete application is required for consideration; including any documentation that is being used for qualifications. Your resume and supporting documentation will be reviewed by a Human Resources Specialist, which must support the answers you provided. Falsifying your background, education, and/or experience is cause for disqualification.

National Service (e.g., volunteer) refers to paid & unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, community, student).

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

To apply for this position, you must submit a complete Application Package. This includes: a detailed resume, a completed electronic self-assessment questionnaire, an SF-50 (for current and former Federal employees, including internal employees), and the submission of any other required documents. All required documents listed below, that are applicable to you, must be submitted by 11:59 p.m. Eastern Time (ET) on 09/23/2021 (the closing date of this announcement).

Resume: Include relevant work experience including job title, duties and accomplishments, employer name and address, supervisor name and phone number, start and end dates, hours per week & salary. If you are a current Federal employee or former Federal employee, provide your pay plan, series and grade level (e.g. GS-0201-09).

Veterans Documents: Veterans' preference in appointment does not apply to this vacancy; however, if you are using your 30% or more disability rating to be considered, you must attach all required documentation; including a DD-214 reflecting the type of discharge, the SF-15 and a VA Letter. Proof of a service-connected disability is required at the time of application. For more information regarding veterans' preference, please review the OPM Vet Guide .

Federal Employees: If you are a current or former Federal employee (including internal employees), you must provide a copy of your most recent SF-50 (and/or the SF-50 which verifies your reinstatement eligibility). Please note that this appointment does not convey career or career-conditional tenure in the competitive service; however, federal employees who have earned career tenure will not lose it as a result of this appointment.

Qualifications Based on Education or a Combination of Education and Experience: If you are qualifying based on education or a combination of education and experience, you must submit a copy of your transcript(s) or an appropriate course listing with a diploma. Education must be accredited by an institution recognized by the U.S. Department of Education in order for it to be used towards qualifications. Therefore, applicants must report only attendance and/or degrees from schools accredited by recognized institutions. Applicants can verify accreditation at the following website .

Note: All applicants (including internal) are required to submit the applicable documents listed above as verification of eligibility. If you fail to provide the information requested, or the information you submit is insufficient to verify your eligibility, you may lose consideration for these positions.

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