Full Time Customer Service Consultant

Employer
ACE Marketing
Location
Columbia, MD
Posted
Sep 17, 2021
Closes
Sep 22, 2021
Ref
102117709
Function
Customer Service
Industry
Other
Hours
Full Time
We are currently looking to fill 5 full-time Customer Service Consultant roles to help manage our new client's brand awareness, business development, and sales in the retail revenue stream. The position requires someone with excellent written and verbal communication skills and someone who enjoys customer service. This role helps with lead generation, customer service, and client acquisition to acquire lifelong customers on behalf of our clients. This position is a full-time opportunity with advancement opportunities for the right person to help manage the campaign itself and client expectations, as well as be involved with training employees and overseeing staff members. As a Customer Service Consultant, you will have the opportunity to build a portfolio of clients, assisting them with their energy contracts and any other energy needs. You will be provided with ongoing training that will help to further your career, and you will have an opportunity for bonuses and travel to our other offices. Please also know how to use tablets, computers, Microsoft & Apple products. Responsibilities: Finding/engaging new clients and subsequently retain them for the long-term Becoming an outsourced energy expert for your client base Working with clients and helping them make the right decisions regarding their energy agreements and energy cost management needs Developing and maintaining healthy, long-term relationships with clients and energy suppliers Managing your time effectively in order to excel in a multi-faceted role Any other duties reasonably requested Experience and Skills: Minimum one year working in sales or lead generation Essential Proven record of meeting sales OR lead quotas Essential Capable of identifying, winning, and retaining clients Essential Excellent communication skills Essential Strong organizational skills Essential Computer literate Essential Experience in the energy industry Desirable Experience in customer service Desirable For IMMEDIATE consideration APPLY NOW Powered by JazzHR

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