Skip to main content

This job has expired

Field Support Associate

Employer
Maxim Healthcare Services
Location
Falls Church, VA
Closing date
Sep 22, 2021

View more

Industry
Other
Function
Help Desk Technician, IT
Hours
Full Time
Career Level
Experienced (Non-Manager)
Maxim Healthcare Services is currently seeking aCredentialing and Operations Support Associate (aka FSA). The Field Support Associate, in collaboration with the Field Support Specialist is responsible for providing the highest level of professionalism and customer service to team members, caregivers, and other customers through daily interactions. The Field Support Associate manages the front desk console and provides our clients and customers with a positive first impression of the company's core values and competencies.Essential Duties and Responsibilities:Maintains confidentiality of client, patient, caregiver and, team member information and recordsMeets and maintains HIPAA regulations in regards to Protected Health InformationIn collaboration with the Field Support Specialist:Demonstrates professional interactions with all candidates, caregivers, team members, clients and customers with a positive attitude and approachGreets and provides excellent customer service to all visitorsAssists candidates through the application, hiring, and on-boardingprocessAssists with the billing/payroll/medical records processAssists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimilesPerforms other duties as assignedMinimum Requirements:High school diploma or equivalent degree requiredMinimum one (1) year of administrative work experience, to include typing skillsMeets all federal, state, and local requirementsProficiency with computers, including Microsoft OfficeExcellent verbal and written communication skillsAbility to work independently and multitask effectively while maintaining attention to detailBenefits At Maxim Healthcare Group, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: Competitive pay & weekly paychecks Health, dental, vision, and life insurance 401(k) savings plan Awards and recognition programs Benefit eligibility is dependent on employment status. CO Specific Benefits: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Life and Accidental Death & Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, Transportation Benefits, CommonBond, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays About Maxim Healthcare Group Maxim Healthcare Group has been making a difference in the lives of our patients, caregivers, and employees for more than 30 years. Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions. Maxims commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed. Maxim Healthcare Group is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. { '@context ': 'Support Associate ', 'description ': 'u003cdivu003eMaxim Healthcare Services is currently seeking aCredentialing and Operations Support Associate (aka FSA). The Field Support Associate, in collaboration with the Field Support Specialist is responsible for providing the highest level of professionalism and customer service to team members, caregivers, and other customers through daily interactions. The Field Support Associate manages the front desk console and provides our clients and customers with a positive first impression of the company's core values and competencies.u003c/divu003eu003cdivu003eu003c/divu003eu003cdivu003eu003cbu003eu003cuu003eEssential Duties and Responsibilities:u003c/uu003eu003c/bu003eu003c/divu003eu003cdivu003eu003culu003eu003cliu003eMaintains confidentiality of client, patient, caregiver and, team member information and recordsu003c/liu003eu003cliu003eMeets and maintains HIPAA regulations in regards to Protected Health Informationu003c/liu003eu003cliu003eIn collaboration with the Field Support Specialist:u003c/liu003eu003cliu003eDemonstrates professional interactions with all candidates, caregivers, team members, clients and customers with a positive attitude and approachu003c/liu003eu003cliu003eGreets and provides excellent customer service to all visitorsu003c/liu003eu003cliu003eAssists candidates through the application, hiring, and on-boardingprocessu003c/liu003eu003cliu003eAssists with the billing/payroll/medical records processu003c/liu003eu003cliu003eAssists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimilesu003c/liu003eu003cliu003ePerforms other duties as assignedu003c/liu003eu003c/ulu003eu003cdivu003eu003cdivu003eu003cbu003eu003cuu003eMinimum Requirements:u003c/uu003eu003c/bu003eu003c/divu003eu003cdivu003eu003culu003eu003cliu003eHigh school diploma or equivalent degree requiredu003c/liu003eu003cliu003eMinimum one (1) year of administrative work experience, to include typing skillsu003c/liu003eu003cliu003eMeets all federal, state, and local requirementsu003c/liu003eu003cliu003eProficiency with computers, including Microsoft Officeu003c/liu003eu003cliu003eExcellent verbal and written communication skillsu003c/liu003eu003cliu003eAbility to work independently and multitask effectively while maintaining attention to detailu003c/liu003eu003c/ulu003eu003c/divu003eu003cdivu003eu003cbru003eu003c/divu003eu003c/divu003eu003c/divu003eu003cdivu003eu003cspanu003eu003cstrongu003eBenefitsu003c/strongu003eu003c/spanu003eu003c/divu003e u003cdivu003eAt Maxim Healthcare Group, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:u003c/divu003e u003cdivu003e u003culu003e u003cliu003eu003cspanu003eCompetitive pay & weekly paychecksu003c/spanu003eu003c/liu003e u003cliu003eu003cspanu003eHealth, dental, vision, and life insuranceu003c/spanu003eu003c/liu003e u003cliu003eu003cspanu003e401(k) savings planu003c/spanu003eu003c/liu003e u003cliu003eu003cspanu003eAwards and recognition programsu003c/spanu003eu003c/liu003e u003c/ulu003e u003c/divu003e u003cdivu003eu003cspanu003eBenefit eligibility is dependent on employment status. u003cbr /u003eCO Specific Benefits: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Life and Accidental Death & Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, Transportation Benefits, CommonBond, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays u003c/spanu003eu003c/divu003e u003cdivu003eu003cbr /u003e u003c/divu003e u003cdivu003eu003cspanu003eu003cstrongu003eAbout Maxim Healthcare Groupu003c/strongu003eu003c/spanu003eu003c/divu003e u003cdivu003eMaxim Healthcare Group has been making a difference in the lives of our patients, caregivers, and employees for more than 30 years. Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions. Maxims commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed. u003c/divu003e u003cdivu003eu003cbr /u003e u003c/divu003e u003cdivu003eMaxim Healthcare Group is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.u003c/divu003e ', 'employmentType ': 'FULL_TIME ', 'industry ': 'Healthcare ', 'datePosted ': '2021-08-17T13:17:02 ', 'hiringOrganization ':{ '@type ': 'Organization ', 'url ': 'Healthcare ', 'logo ': ' '@type ': 'Place ', 'address ':{ '@type ': 'PostalAddress ', 'addressLocality ': 'Falls Church ', 'addressRegion ': 'VA ', 'addressCountry ': 'US ', 'postalCode ': '22043 '}, 'geo ':{ '@type ': 'GeoCoordinates ', 'latitude ': '38.90123 ', 'longitude ': '-77.20005 '

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert