Assistant Front Office Manager

Accor Hotels
Washington, DC
Sep 14, 2021
Sep 22, 2021
Full Time
Located in Washington's fashionable West End, The Fairmont Washington, DC surrounds you with comfort and luxury. The perfect hotel for either business or leisure travel, The Fairmont Washington, DC offers spacious guestrooms and the brilliant colors of nature found in the hotel's central garden courtyard, reflecting these tones throughout the property. The Fairmont Washington, DC is perfectly positioned between the White House and historic Georgetown. From our reimagined and vibrant lobby to the unrivaled courtyard, our hotel provides the ideal backdrop for world travelers, meaningful meetings, and lifelong memories. Our diverse colleagues take pride in delivering memorable experiences with inspiration rooted in the genuine connections we build. Rooms Manager Inspiring and engaging. As a Rooms Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices Your experience and skills include: Service focused personality is essential and previous leadership experience required Prior experience working with Opera or a related system Proven ability to build and maintain good relationships with all stakeholders Communicate thoughts, actions and opportunities clearly with strong networking skills Ability to lead by example, believe in a strong team culture and set the scene for high performance Your team and working environment: Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorizationdocuments. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS