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FT Customer Support Representative - Work From Home

Employer
PhoneBurner
Location
Falls Church, VA
Closing date
Sep 22, 2021

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Industry
Other
Function
Help Desk Technician, IT
Hours
Full Time
Career Level
Experienced (Non-Manager)
[Customer Service / Remote] - Anywhere in US / Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource material and information; Keep required reference materials up-to-date; Problem solve technical issues and escalate issues as appropriate; Develop a deep understanding of the needs of customers, and communicate these needs with the management team Hiring Fast >>

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