Lawn and Garden Department Head, Washington General InformationJob Title:Lawn and Garden Department HeadLocation:70 Cherry Tree Shopping CenterWashington, IL, 61571United StatesEmployee Type:Full TimeJob Category:DescriptionJob Title: Lawn and Garden Department HeadDepartment: Store OperationsReports To: Store Manager / Assistant Store ManagerFLSA Status: Non-exemptStock+Field is a premier farm, home, and outdoor retailer committed to offering a mix of mission-critical, quality products and exclusive offers at competitive prices. Originally founded in 1964 as Big R Stores, the company has grown to more than 25 stores across IL, IN, OH, and WI. In addition to competitive wages, an extensive benefits package is offered for our full-time associates. Our part-time associates have access to voluntary benefits, retirement plan options, paid vacation, employee discount and an employee assistance program.Position SummaryThe Department Head is responsible for all aspects of their department. They oversee staff and work to increase productivity by training, motivating, and building the skills of their team members. They support business efforts and implement company changes. They also maintain quality customer service working towards exceeding customer expectation.Essential Job Duties and ResponsibilitiesProvide prompt and courteous customer service centered around meeting the customers needsEnsure that the salesfloor is maintained in a neat, clean, and organized mannerPresent merchandise that is accurately priced and frontedReplenish product availability by merchandising new and existing freightDiligent in protecting company assetsMaintain efficient and organized stock roomPromote sales by building creative displays, showcasing seasonal product availability and valueMonitor and rotate date sensitive product to ensure timely sell throughFoster a safe and productive work environment for associates and customersDiligent in protecting company assetsFollow all SOP guidelines and company policiesMaintain correct inventory countsUse information technology to analyze inventory and merchandising resultsTrain and mentor associates in product knowledge and specific departmental responsibilitiesRemain current on setting all ad pricing and price changesOther duties as assignedMinimum QualificationsHigh school Diploma or equivalentBasic Computer KnowledgeReading, Comprehension and Writing SkillsPreferred QualificationsPrevious managerial experience in retailAbility to build grills, patio furniture, power equipment, and other displays from instructions as neededPersonality and Relational SkillsInspires and coaches associates in skill development and confidenceGives recognition and praise for accomplishmentsLeads by example through integrity Makes sound and timely decisionsIs approachable to customers and associatesIdentifies opportunities for process improvementCustomer Service focusedTeam focused and collaborates with all associates and department headsExpresses a desire for learning and growthBuilds relationships with a variety of personality typesCommunicates clearly through speech and writingAlways demonstrates a professional attitude with customers and co-workers, including during high pressure situationsPays close attention to details and learns from mistakesIdentifies work to be completed and delegates assignment appropriatelySolves problems with minimal supervisionPhysical DemandsWhile performing the duties of this job, the employee is regularly required to talk and hear.This position is active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.The position does require frequent lifting of merchandise.It is expected that the employee lift safely, using proper body mechanics and lifting devices. When lifting heavy items, up to 50 pounds, a team lift may be required.