Company OverviewFamily Healthcare of Hagerstown is a thriving, one-stop healthcare center that offers our patients comprehensive care including primary care, dental, mental health, and community resource services for all ages, infants to seniors. We have some of the best board-certified providers that believe that the health of our community depends on providing care and treatment to everyone, regardless of ability to pay. Join a compassionate team that is committed to providing the best possible care and resources to all patients in our community, all under one roof. Job SummaryProvides clerical, secretarial, and patient scheduling activities to ensure the prompt and efficient care of the patients to meet the goals and objectives of Family Healthcare of Hagerstown (FHH). Supports and follows through with the vision, mission, goals and objectives of FHH.Responsibilities and DutiesKnowledge of the clerical functions such as faxing, taking messages, copying records, and computer usage.Responsible for appropriately addressing incoming telephone calls, scheduling patients within departmental guidelines and verifying insurance coverage.Routinely checks schedules, reviewing for any discrepancies.Works on various reports to insure patients are returning for needed follow up visits and provide schedules are kept full.Maintains confidentiality of patient and departmental information.Demonstrates positive interpersonal skills in encouraging and supporting coworkers. Role models effective and positive communication skillsQualifications and SkillsGraduation from high school with commercial/business courses or the equivalent required. Graduation from Medical/Secretarial program preferred.Computer skills and experience required. Medical terminology required. EMR experience preferred. Must have excellent communication skills as well as the ability to speak, write and understand the English language. Must be able to work independently.Powered by JazzHR