Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. PRIMARY JOB DUTIES: Greeting/Queue Management Packing/Fulfillment Inventory Runner/Stocker In-Store Pickup & Curbside Accessory Sales Post-Sales Support (eg Device Setup, Accessory Install, etc.) BPK (Bill Payment Kiosk) Support SECONDARY JOB DUTIES: General Device Purchases Refunds, Exchanges, CLNR (Certified Like-New Replacements) Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features. Educate and engage customers through product demonstrations. This position (at 32-40 hours per week) requires: Willingness to work evenings, weekends, and holidays and to pick up an additional shift, if necessary. Willingness to work across two locations within close proximity to one another (based on business needs).